Westchester Community College, State University of New York

Curriculum Development and Programs for Manufacturing NYS Apprenticeship Programs to Develop Your Workforce

We seek your participation and input as we prepare for 2020 and beyond to help shape (y)our workforce! Help drive the change necessary to develop the right workforce with the right skills to succeed and compete in today’s competitive markets.

We’ll be joined by The Council of Industry and Department of Labor to share details of the newly announced Apprenticeship programs available to NYS businesses.

These are grant funded programs to train apprentices and pre-apprentice workers. Learn how to access these funds to build your workforce and gain a competitive advantage.

For more information: Jim Irvine, Director of Corporate Education at 914-606-6658 or james.irvine@sunywcc.edu  

Transforming the Customer Experience

Building Lifelong Customer Relationships Through Innovation

Transformative customer experience programs go far beyond automating for cost reduction and reinventing processes for improved customer satisfaction. They are the intersection of strategic marketing, out-of- the-box thinking and process/IT collaboration. These programs have the exciting potential to:

• Increase revenue
• Strengthen customer loyalty
• Expand market share
• Generate customer referrals

While big name success stories (Amazon, Disney, Dell) are heralded in business media, most organizations focus on incremental improvements to efficiency and service instead of fundamental innovation of the entire end-to-end customer experience. How can your organization bring together innovators, process owners and IT experts to transform the customer experience and generate dramatic growth?

The Professional Development Center (PDC) has partnered with a world class business education partner to bring you these valuable programs across any sector or industry including healthcare (Transforming the Patient Care Experience).

• Red Hat Linux System Administration I
• Introduction to R Programming for Data Science and Machine Learning
• Data Science Practitioner
• Artificial Intelligence
• CompTIA A+
• Introduction to Tableau Visual Data Analytics
• Introduction to Python Programming

Why Learn Python?

Python is currently the fastest growing programming language in IT today. It’s growth and popularity is in part, because it’s easy to use and learn for beginners and newcomers. The python language is one of the most accessible programming languages available because it has simplified syntax and provides more emphasis on natural language. Due to its ease of learning and usage, python codes can be easily written and executed much faster than other programming languages.

Python is a very versatile language that can be used in a wide variety of environments such as mobile applications, desktop applications, web development, hardware programming and many more. The versatility of python makes it more attractive to use due to its high number of applications.

Last but not least, Python has been around for more than 30 years and is a mature technology and has a massive community of users and support system. Python skills are in high demand in the IT world. Cloud Computing, Machine Learning and Data Science are some of the hottest trends in the computer science and IT world right now. Sign up for one of our courses today and take the next step to advance your career!!

• Managing Change and Transformation
• Introduction to Lean Six Sigma
• Foundations of Lean Six Sigma
• Attaining Financial Wellness
• Coaching for Performance Improvement
• Conflict Resolution in the Workplace

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Access
• Microsoft Outlook