Professional Development Center

Welcome to the Professional Development Center

Whether you’re a company or organization looking to develop employee talent or an individual looking to expand your expertise and career skills, PDC provides and supports a wide range of programs designed to advance you personally and professionally.

The Professional Development Center (PDC) is becoming widely recognized for providing learners with the tools necessary to position themselves competitively in the New York Metropolitan workforce and around the world.

Our flexible programs include credit and non-credit courses, certificate programs, professional development and executive education programs. These programs can be delivered on site at your location to maximize convenience for staff or on our beautiful campus located in Valhalla, NY or one of our extension locations.

GROW

your P E O P L E
your B U S I N E S S
your B O T T O M L I N E

Training Programs

We provide and support a comprehensive variety of Professional Development and Continuing Education for our business community. These programs are customizable and, when delivered to our clients, will be tailored to the audience so that each program can address the needs of your particular organization.

Please click below for expanded information.

Advanced Manufacturing

Curriculum Development and Programs for Manufacturing NYS Apprenticeship Programs to Develop Your Workforce

We seek your participation and input as we prepare for 2020 and beyond to help shape (y)our workforce! Help drive the change necessary to develop the right workforce with the right skills to succeed and compete in today’s competitive markets.

We’ll be joined by The Council of Industry and Department of Labor to share details of the newly announced Apprenticeship programs available to NYS businesses.

These are grant funded programs to train apprentices and pre-apprentice workers. Learn how to access these funds to build your workforce and gain a competitive advantage.

For more information: Jim Irvine, Director of Corporate Education at 914-606-6658 or james.irvine@sunywcc.edu

Fieldset

First Name *

Last Name *

Company Name *

Email *

Phone *

Address *

Apt, suite, etc.

Country

City

State

Zip code

Will you attend the Advanced Manufacturing event on November 5, 2019 *

Yes

Customer Experience

Transforming the Customer Experience

Building Lifelong Customer Relationships Through Innovation

Transformative customer experience programs go far beyond automating for cost reduction and reinventing processes for improved customer satisfaction. They are the intersection of strategic marketing, out-of- the-box thinking and process/IT collaboration. These programs have the exciting potential to:

Increase revenue
Strengthen customer loyalty
Expand market share
Generate customer referrals

While big name success stories (Amazon, Disney, Dell) are heralded in business media, most organizations focus on incremental improvements to efficiency and service instead of fundamental innovation of the entire end-to-end customer experience. How can your organization bring together innovators, process owners and IT experts to transform the customer experience and generate dramatic growth?

The Professional Development Center (PDC) has partnered with a world class business education partner to bring you these valuable programs across any sector or industry including healthcare (Transforming the Patient Care Experience).

Frontline Employee Development

Content will be posted shortly.

Healthcare

Microsoft Excel for Healthcare Risk Management Professionals

Information Technology

Leadership Development/Business

Microsoft Office Productivity

Microsoft Office

Safety & Corporate Compliance

add

PepsiCo Foundation Uplift Scholarship

Learn More

The Certification Center at Westchester Community College offers a wide range of industry-recognized certification exams designed to take your career to the next level. Our Certification Center is a convenient, professional space that welcomes current students, alumni and all members of the community. wdce cert icons

Exam List

The Certification Center at Westchester Community College is a Certiport Authorized Testing Center. For Certiport information please click here. To find out if we are an authorized testing center for your exam, please email Michele.Maya@sunywcc.edu.

Schedule an Exam

Certification Center hours vary. Please contact Michele Maya at Michele.Maya@sunywcc.eduto schedule your appointment. A proctor fee may apply. Please note that locked storage is available for your belongings during testing and cell phones are not permitted in the testing center.

Before you Arrive

Bring these items with you to the Certification Center:

your username and password
your test voucher number
a valid government issued photo ID

Location

Westchester Community College Gateway Center, Room 209 75 Grasslands Road Valhalla, NY 10595

Parking

Parking Lot #1 is the Visitor Lot. No fee or parking permit required. This lot is directly across from the Gateway Center.

Testing Resources

Microsoft Office Specialist Exam Information QuickBooks Certified User Exam Information NIMS Exam Information

Main Campus Map

(click to enlarge)

View or Download Printable Map

Contact Us

Jim Irvine, Director of Corporate Education
914-606-6658
james.irvine@sunywcc.edu