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Westchester Community College, State University of New York

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Business Process Management Programs

Process Mapping, Modeling and AnalysisProcess Mapping, Modeling and Analysis

Organizations are a collection of processes. These processes are the business activities performed to produce value, serve customers, and generate income. Managing these processes is the key to the success of your organization.  Start Date: October 11, 2022

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Lean Six Sigma Green Belt CertificationNEW: Lean Six Sigma Green Belt Certification

Whether you’re an individual striving for career growth, or a business person focused on team engagement and leadership achievements, this certification is geared towards results.
Start Date: Call for 2022 Dates!

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Performance Improvement in HealthcareNEW: Performance Improvement in Healthcare Series

The COVID-19 pandemic brought unprecedented stress to healthcare providers but also highlighted a critical ongoing challenge: How to treat more patients with fewer resources while simultaneously improving patient satisfaction.  Start Date: Call for 2022 Dates!

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Performance Improvement StrategiesPerformance Improvement Strategies

Think about it, all performance improvement methodologies (PDCA, Six Sigma, TQM, reengineering, etc.) have four elements in common: customer value, process maps and measures, root cause analysis and improvement strategies. Start Date: November 3, 2022

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Process TransformationNEW: Process Transformation

Employees are the catalyst for business transformation within their organization or department. Many people have the unique role to make changes that can have an impact on the success of an organization ranging from insights they provide to directions for products, services or processes.
Start Date: Dec 1, 2022

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Executing Process Improvement SolutionsExecuting Process Improvement Solutions

After months of dedicated work, you and your team have designed a new business process that will leverage emerging technology and superior business acumen to dramatically improve all measures of performance. Now comes the hard part. Call for corporate classes

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Lean HealthcareLean Healthcare

The goal of Lean is to eliminate waste in a system so that system can deliver more value to its customers (patients). There’s arguably no industry in which this methodology is more applicable and valuable than in healthcare. Call for corporate classes

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Process Improvement in the Public SectorProcess Improvement in the Public Sector

In the ongoing challenge for public sector agencies to deliver more services with less budget, process improvement remains a vital tool. However, many generic Six Sigma and process automation programs aren’t able to clear the unique barriers to streamlining public sector processes. Call for corporate classes

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Improve vs. Redesign

How to Register:

Register over the phone using MC, Visa or Discover.
Call 914-606-6830, press 1

You will need the Class # when speaking with a representative.

Registration office hours are: Monday – Thursday 8:30 a.m. to 7:15 p.m.
Friday 8:30 a.m. to 4:30 p.m. (in summer, 9:00 a.m. – 12:00 noon)
Saturday 9:00 a.m. to 3:30 p.m. (in summer, closed some Saturdays)

Register here

For BPM courses, contact:

Jim Irvine, Director of Corporate Education
914-606-6658
james.irvine@sunywcc.edu

Signup here

  • Professional Development Center
    Business Process Management ❯
    • Process Mapping, Modeling and Analysis
    • Process Mapping, Modeling and Analysis
    • Lean Six Sigma Green Belt Certification
    • Performance Improvement in Healthcare Series
    • Performance Improvement Strategies
    • Process Transformation
    • Executing Process Improvement Solutions
    • Lean Healthcare
    • Process Improvement in the Public Sector
    Business Analysis Certificate ❯
    • Foundations of Business Analysis
    • Eliciting & Documenting Requirements
    • Requirements Analysis & Design Definition
    • Solution Deployment & Evaluation
    Continuing Education Online
    Project Management ❯
    • Agile Project Management
    • Leadership And Communication For Project Managers
    Training & Certifications ❯
    • Industrial Technology Programs
    • Business Leadership Development
    • Customer Experience
    Training & Certifications Certification Center
Westchester Community College, State University of New York

SUNY Westchester Community College provides
accessible, high quality and affordable education
to meet the needs of our diverse community.
We are committed to student success, academic
excellence, workforce development, economic
development and lifelong learning.

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MyWCC
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75 Grasslands Road
Valhalla, NY 10595
Tel: (914) 606-6600

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