Student Support Services
Laptop Loaner Program
The Westchester Community College Laptop Loaner Program is in place to assist students experiencing difficulties completing their coursework due to the inability to access a computer outside of the campus environment. If you are in need of a loaner laptop, please complete the Laptop Loaner Program form.
Storm Recovery Resources
Filing Complaints with DFS
If you are a disaster victim experiencing difficulty with an insurance company or financial institution, or you believe that you are not being treated fairly, consider filing a complaint with DFS. Our specialists can also answer questions and take fraud reports.
- File a Complaint: www.dfs.ny.gov
- DFS Consumer Hotline at (800) 342-3736
- Website: www.DisasterAssistance.gov
- Phone: (800) 621-FEMA (3362)
National Flood Insurance Program (NFIP)
- Phone: (800) 427-4661
- Website: www.floodsmart.gov
Small Business Administration (SBA)
- Phone: (800) 659-2955
- Website: www.sba.go
MissionStudent Support Services will help students relieve or eliminate personal and familial tangible challenges and hardships that affect their ability to achieve their academic goals. Through the development of individualized success plans, case management, innovative programming, and referrals to a network of providers, Student Support Services will improve student wellness and success.
What we doThe Office of Student Support Services can connect you and your family with resources to help relieve or even eliminate tangible challenges that impede on your college success. We will meet with you; get to know you and your life circumstances in a safe, affirming, private, and friendly environment. We will provide support and help you identify ways to overcome obstacles. Before feeling like you need to withdraw from your classes or taking a leave from the college, come see us.
We can help!
If you have an unforeseen emergency that is impacting your ability to remain enrolled and succeed, please contact Student Support Services located in the Student Center- Room 013 (lower level).
You may be eligible for the Westchester Community College Emergency Aid Program. Applications will receive immediate attention.
If we can’t help you directly, we refer you to someone who can. Some of the resources are available on-campus; others, in the community. We will help you identify and connect with the appropriate resources, based on your individual needs.
Visit the Office of Student Support Services on campus (STC 013) for more information on how to receive assistance in the following areas:
- Cell Phone/Telephone
- Department of Social Services
- Food : Westchester Community College Food Pantry Emergency Food Vouchers, Community Food Pantries/Soup Kitchens, SNAP application assistance
- Health Insurance- STC 013- Tuesday’s 9:30am-11:30am
- Housing Referrals
- Hygiene Bar
- Legal Referrals
- Transportation- Emergency Metro Pass, Para Transit, Reduced Student Fair, 511 Ride Share
- Unforeseen emergencies
- Veterans Support Services
Get SupportClick Here
Student Support Services assist students & their families with benefits & resources. All of our services are FREE.
Student Support Services
Student Center Room 013 (lower level)
Westchester Community College (Valhalla)
Director of Student Support Services
Location: Student Center 203
Assistant Director of Student Support Services
Location: Student Center Room 016
Coordinator of Student Support Services and VA Certifying Official
Location: Student Center 015
Your success speaks for itself! Over 80% of students receiving services from SSS persist, graduate and successfully transfer.
WCC Emergency Aid Foundation
I would like to express my gratitude to the Westchester Community College Foundation for considering my application for assistance.
Currently, I am majoring in Liberal Arts and Social Sciences. I am about to embark on my last semester and my goal is to complete my associate degree here at Westchester Community College. For the past few months I was faced with several financial challenges. I was informed about the Access Benefit Center upon talking to Debra Santora that comforted me with support and advice. I was astonished by the resources that were accessible to us college students like myself, who may have come across stumbling blocks on our journey to success. In particular, the food pantry which was extremely helpful.
Receiving this financial grant motivates me to maintain my GPA and Honor Role status while completing my degree. I was fortunate to receive a position as an Orientation Leader and Peer Adviser. I will use this platform to educate incoming freshmen and sophomore about the opportunity offered to assist us. I am looking forward to being able to give back to the school community and make a difference in people’s lives the same way receiving this grant have made a difference in mine.
Thank you for your willingness and confidence, through your generous support it is possible for me to continue the pursuit of achieving my educational goals while having a roof over my bed.
Debora Santora and the benefits access have contributed to my success in my educational process thus far. There are a number of hardships that I have faced which could have been a major distraction from my educational process, such as compromised employment when I was about to lose my job, when my father and wife became seriously ill. I had a breakdown and needed support because I had a lot of weight on my shoulders being the main provider for my family.
As I was going through these storms and trying to maintain good grades in school the benefits access center provided emotional and mental support as well as the food pantry to help my struggling family of a wife and two children. I had a place to go when I needed to cry, when I needed to express my fears and when I needed encouragement. Debora Santora helped to connect me with the Black and Hispanic male initiative program in WCC. Because of the support that I have received I am able to continue my educational process and maintain a good level of success in my grades. The benefits access center is very important to students because of the many levels of support that it provides to students.
Debora Santora is very supportive and has the ability to relate to people of all races and all walks of life because she has a passion for the needs of people. She is a people first person.
Sincerely Richard Adamson II
I was a consistent excelling student at Westchester Community College ever since I started back in the Fall of 2015 but during the 2017 Fall and 2018 Spring semesters, life took a toll on me and I became weary.
The Spring 2018 semester was the worst for me emotionally, mentally, physically and financially but thanks to Debra Santora of the WCC Benefits Access Center; her encouragement, and willingness to assist me in the most important areas at the time(housing transportation, school and life), I sailed through.
One of my biggest fears was that the things I was going through in life would get in the way of my academic success. Fortunately, that fear turned into joy when I found out that through it all, my final GPA reduced from only a 3.81 to a 3.8. I could not have achieved this without the vast support from WCC. And for this I am truly grateful.
Johnnie Angeline Anne Asibuo
You are not alone! The staff at student support services will walk you through your journey in a safe and private manner. Contact student support services online for an appointment and more guidance.
Health Care Advocacy and Mediation
- Community Health Advocate
Open Door Medical Group
Do not need insurance to see a doctor. Open to everyone regardless of status. Call for fees based on service required.
Help Applying for Health Insurance
Yonkers Chamber of Commerce
Westchester County Department of Health
Health Insurance Access Program
$4 prescription refills
Visit the WCC Food Pantry M-F from 11AM-1PM
List of Local Food Pantries
SNAP (Food Stamps)
If you’re over 21, working 20+ hours/week or have work study while attending school, you might be eligible.
Catholic Charities can help answer questions you may have and assist you with the application process.
Brewster: (845) 279-5276
Yonkers: (914) 476-2700
Legal Services of the Hudson Valley
FREE Legal Representation:
- Domestic Violence
- Disability Advocacy
- LGBTQ Legal Protection
- And More
Main Office (White Plains): (914) 949-1305
Hudson Valley Justice Center
- Workers’ Rights
Yonkers: (914) 308-3490
My Sisters’ Place
Domestic Violence Support
- Residential Services
- Legal Support
Pace Women’s Justice Center
Legal services to victims of Domestic Violence or Elder Abuse
Legal Helpline: (914) 287-0739
Victims Assistance Services
Works with survivors of rape, sexual assault, and abuse.
24/7 Rape Crisis Hotline: (914) 345-9111
Custody and Visitation Mediation
Westchester Mediation Center, a program of Cluster Community Services
United WayInformation and support—whether financial, domestic, health or disaster-related.
Free, confidential referral and information helpline.
Call 2-1-1 or hudson211.org
St. Vincent’s Hospital Westchester
Walk-in evaluations available 24/7 at St. Vincent’s Hospital in Harrison.
24/7 Evaluation and Referral Services: (914) 925-5320 or toll free (855) 239-0019
Crisis Prevention and Response Team (Westchester County): (914) 925-5959
New York Presbyterian
Westchester Medical Center
National Suicide Prevention Hotline
Westchester Community College-Personal Counseling
Smart Child Care
Helps guide parents to finding the right child- care for their children.
Homeless/Temporary Shelter: Westchester County
The Office of Temporary Housing Assistance provides temporary shelter to homeless families, singles and childless couples.
Department of Social Services: district offices open Monday to Friday 8:30-5 pm
Warming Shelters/Drop-In Shelters located throughout Westchester County
Emergency Services: 914-995-2099
Off-Campus Housing in Westchester County:
Several ways to find housing while attending community college. For example: find a roommate and share an apartment, rent a room in a private house, or rent an apartment/sublet.
Westchester County Website
Rentals and purchase homes/ lottery/affordable housing
Westchester Residential Opportunities, INC (WRO)
Information about rentals and vacancies throughout Westchester. Information about Section 8, and subsidized housing.
Homeless/Shelter: New York City/Bronx
Home Base provider: 311
Contact Come Home NYC at 212-284-7240
Connects homeless families into affordable housing