What is Mental Health and Counseling Services and who is it for?
Mental Health and Counseling Services is a mental health resource for students currently enrolled in classes at Westchester Community College. Licensed Mental Health Professionals provide free, short-term support for students who are struggling with issues including depression, anxiety, relationship concerns, adjustment, and a range of other personal challenges.
What types of services does the Department of Mental Health and Counseling Services provide?
The Department of Mental Health and Counseling Services creates a campus environment that is safe, growth fostering, and prioritizes the psychological, social, and emotional well-being of our college community. Employing a holistic approach to mental health, the Department of Mental Health and Counseling Services offers confidential, individual and group mental health services to students, as well as programming, outreach, and psychoeducation initiatives to the broader college community. Find out more about our services on our Scope of Services page.
I do not know if my problems are “that bad.” Should I still see a Licensed Mental Health Professional?
Whether you feel your struggles are big or small, if they are impacting you personally and/or academically, DMHCS are here for you. Reaching out is a sign of strength!
How do I make an appointment with a DMHCS Therapist?
How many times will I see a DMHCS Therapist?
The Department of Mental Health and Counseling Services employs a short-term, solution focused treatment model focused on helping each student address their unique challenges in the most effective way possible.. The Licensed Mental Health Professional will work with the student to determine the number, type, and frequency of sessions that are appropriate based on the nature of the student's concerns as well as available resources. The limits to service are explained within the context of a discussion about each student's presenting concerns.
Are Mental Health and Counseling Services confidential?
Yes. The Department of Mental Health and Counseling Services protects student privacy and confidentiality. Information from a student’s confidential record is only released if the student gives written consent. DMHCS records are not kept as part of student academic record. DMHCS staff will not answer questions about any student from parents, family members, friends, significant others, professors, employers, or anyone else outside of the Department of Mental Health and Counseling Services. DMHCS will release information from counseling sessions to outside parties only upon written authorization from the student and other limited exceptions.
In addition to written authorization, the Department of Mental Health and Counseling Services may release confidential information when:
- Student expresses plans to harm self
- Student expresses plans to harm others
- Abuse or neglect of a child, adult, elderly person, or other protected population is made known to the Licensed Mental Health Professional
By law, there are limited exceptions to this rule in cases of minors, health or safety emergencies, and court subpoenas. Information regarding confidentiality and limits to confidentiality is outlined in the Informed Consent form given to students during the first meeting.
How are mental health services provided to students?
As the college re-opens to in-person services for the Fall 2021 semester, the Department of Mental Health and Counseling Services remains committed to providing high-quality mental health care to students in a variety of ways. Licensed Mental Health Professionals are available to meet with students in-person or via Zoom for Healthcare for tele-mental health services. Available DMHCS services include:
- Individual, short-term in-person or tele-mental health counseling sessions via Zoom for Healthcare
- Support Groups via Zoom for Healthcare- Find our schedule on our Support Group Page
- Programs, workshops, and trainings –Keep up to date with our program and training offerings by visiting our Programs and Workshops page, our Training page, or our college calendar. You can also stay up-to-date with us by following us on Instagram @WCCMentalHealth
I am a WCC student seeking mental health services via Mental Health and Counseling Services. What should I do next?
Taking the step to address your mental health is brave!
- If you are a new student or have not met with a DMHCS Licensed Mental Health Professional in the past, the first step is to fill out the Appointment Request Form.
- You will receive a response within 24-48 hours after submitting your form
Please note that in order to be eligible to receive tele-mental health services, you must:
- Currently enrolled in courses at Westchester Community College
- Be located in the state of New York at time of receiving telehealth services
- Have access to Wifi and a private place to attend session via Zoom for Healthcare
What happens if a student needs immediate support or to contact a Licensed Mental Health Professional after the Department of Mental Health and Counseling Services is closed?
The Department of Mental Health and Counseling Services is not a crisis response service and is only open during identified business hours. If you or someone you know is experiencing a medical or mental health emergency, please utilize emergency services below:
Call 911 for Local Police or 914-606-6911 for WCC Campus Security
Suicide Prevention Lifeline: 1-800-273-8255
Nacional de Prevención del Suicidio 1‐888‐628‐9454
National Domestic Violence Hotline 1‐800‐ 799‐SAFE (7233)
National Trans Lifeline: 1-877-565-8860
Trevor Lifeline: 1-866-488-7386
Veterans CrisisLine 1‐ 800‐273‐8255 and Press 1
Crisis Text Line: Text HELLO to 741-741
Go to the nearest Emergency Room
What other online or virtual mental health resources are available?
Students can access the online assessments, self-evaluations, and resources below:
What is the WCC CARE Team?
The campus CARE Team is a cross-functional committee of faculty, staff and administrators who identify, assess and mitigate risks associated with students exhibiting concerning behavior or thoughts. In order to address the wellbeing and security of the community and the individual, the CARE Team will partner with the community and recommend interventions that help ensure the likelihood of a positive and safe resolution.
The Department of Mental Health and Counseling Services staff reserve the right to disclose information to the CARE Team when the immediate safety and wellbeing of this student or others is of concern. When possible, the DMHCS staff will inform the student of the information being shared.
If I tell a DMHCS Therapist that I have been drinking alcohol under the age of 21 or using illegal substances like marijuana, will it be reported to the police?
No. You are protected under our confidentiality policy.
What happens if I miss my appointment with a DMHCS Therapist?
If you need to cancel or reschedule an appointment, The Department of Mental Health and Counseling Services expects 24 hour notice via phone call or email. If you cancel or miss a scheduled appointment, the DMHCS Therapist will contact you via phone and/or email to reschedule.
If you have any other questions or would like more information about the Department of Mental Health and Counseling Services, please do not hesitate to reach out MentalHealthServices@sunywcc.edu.
You Are Not Alone!
IF YOU OR SOMEONE YOU KNOW IS EXPERIENCING A MENTAL HEALTH CRISIS OR EMERGENCY,
CALL 914-606-6911 FOR CAMPUS SECURITY OR 911 FOR LOCAL POLICE.
Suicide Prevention Lifeline: 1-800-273-TALK (8255) (free, 24/7)
Crisis Text Line: Text HELLO to 741-741 (free, 24/7)