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Accessibility Services Guidelines & Procedures

Updated May 2025

Mission Statement

For this document, the word assistant refers to human intervention and aid for technology.

The Office of Accessibility Services (OAS) empowers students with disabilities to become independent learners by offering comprehensive support, resources, and advocacy. The office provides federally mandated accommodations to students with disabilities to promote equal access to programs and services. Accessibility Services foster an inclusive and accessible learning environment on campus while promoting equity, independence, and academic success to ensure every student thrives and achieves their full potential within the college community and beyond.

Vision: The OAS strives to enhance students’ skills by providing the necessary tools, resources, and support for students with disabilities, to break barriers and achieve their aspirational goals.

Values: The OAS is committed to:

  • Access: Providing assistive technology tools, resources, and support to ensure equal access across SUNY WCC campuses and programs.
  • Collaboration: Connecting and communicating with students, families, faculty, staff, campus community, and external resources to create a cohesive support network.
  • Empowerment: Assisting students in becoming self-advocates for their learning and academic success inside and outside the classroom.
  • Education: Providing professional development opportunities on ADA compliance; reinforcing the understanding of accommodations to students, faculty, and staff, as well as training on Universal Design for Learning in order to eliminate barriers to academic success.

SUNY WESTCHESTER COMMUNITY COLLEGE

SUNY Westchester Community College provides accessible, high-quality, and affordable education to meet the needs of our diverse community. We are committed to student success, academic excellence, workforce development, economic development, and lifelong learning.

1.0 Accessibility Services Guidelines & Procedures

1.1 INTRODUCTION

In accordance with Section 504 of the United States Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA), SUNY Westchester Community College (WCC) does not discriminate based on disability in educational programs, activities, and employment. SUNY WCC may be required to accommodate an otherwise qualified individual with a disability by making reasonable modifications in its services, programs, or activities. The following guidelines and procedures address some of the services that may be available for students.

1.1.1 Documentation:

The need for academic accommodations supported by SUNY WCC’s Accessibility Services Office can be stated in documentation provided by the student or during the interactive intake process with an Accessibility Services counselor. This process will help determine necessary and appropriate accommodations for each student’s specific needs. Reasonable accommodations typically include extended time, distraction-reduced testing location, and audio recording of classes. Additional requests can be discussed during the intake process with an Accessibility Services Counselor.

Recommended documentation may include, but are not limited to:

  • Copies of Individual Educational Plans (IEP)
  • 504 plans
  • Triennial Evaluations
  • Letters from treatment providers. These letters must be on official letterhead/ stationery, be signed by the treating doctor, and have the current diagnosis with dates of treatment to determine appropriate reasonable accommodations at SUNY WCC.
  • Medical Treatment Plans
  • Psychological Evaluations and Treatment Plans from a medical provider.

Documentation should be submitted to Accessibility Services through the ACCOMMODATE platform located on the SUNY WCC website. Contact the Office of Accessibility Services if you require assistance with the submission of documentation.

Under Section 504 of The Rehabilitation Act of 1973, the ADA of 1990, and the ADAAA of 2008, to ensure that no student is discriminated against based on a disability, colleges are obligated to provide students with documented, or self-reported disabilities, reasonable accommodations on an individual basis A student requesting academic accommodations must self-identify to Accessibility Services. Through the interactive process, necessary and appropriate accommodations for each student are determined.

Accommodations provide an equitable opportunity to students with disabilities but do not fundamentally alter a course or its required learning outcomes. Accommodations do not lower academic standards or compromise the integrity of an academic program. Academic, conduct, and technical standards are always maintained. All students are held to the same WCC Student Code of Conduct regardless of disability status.

Please note: Not all accommodations from high school transfer to college.

Definitions:

Disability:

1.With regard to an individual, the term means,

  1. A physical or mental impairment that substantially limits one or more major life activities of an individual.

 

 

Major life activities:

Include, but are not limited to:

  • caring for oneself &/or performing manual tasks
  • seeing
  • hearing
  • eating
  • sleeping
  • walking
  • standing
  • lifting & bending
  • breathing
  • learning & reading
  • concentrating & thinking
  • speaking and communicating
  • working
  • functions of the immune system
  • normal cell growth
  • digestive, bowel & bladder
  • neurological brain
  • respiratory circulatory endocrine
  • reproductive functions.

 

  1. A record of such an impairment or
  2. d) Being regarded as having such an impairment

 

Temporary, Situational, Episodic Disabilities:

A temporary impairment is considered a disability if it is “sufficiently severe” and substantially limits a major life activity, even if it is expected to last for less than six months.

Temporary impairments may include:

  • broken limbs or torn tendons
  • injuries
  • concussions
  • post-surgery recovery.
  • Disabling conditions associated with pregnancy (see section 10 Absences due to pregnancy, medical leave or hospitalization)
  • Severe illness or injury

 

Minor, temporary conditions like a cold or the flu are generally not covered.

An impairment must significantly impact a major life activity, such as walking, talking, or thinking to constitute a disability.

An impairment that is episodic or in remission is a disability if it would substantially limit a major life activity when active.

All of the above can constitute an individual’s eligibility for Accommodations under the ADA.

Transitory impairment:

An impairment with an actual or expected duration of 6 months or less. This is not covered under 1c) above.

1.1.2 Initial Steps:

New students initiate the accommodations process through ACCOMMODATE, a web-based recordkeeping and communication platform. ACCOMMODATE provides students and teaching faculty with an accessible and efficient tool to assist students with their ADA-mandated accommodations.

Through ACCOMMODATE, students fill out a Student Intake form to self-identify as an individual with a disability to Accessibility Services. Students then upload documentation identifying the nature of their disability and recommended academic accommodations. An intake form ONLY needs to be completed ONCE.

To sign up for accommodations, a Semester Request form is then completed.

Semester Request Instructions: It is the student’s responsibility to submit a Semester Request at the beginning of each semester. Accommodations are not retroactive.

It is in the student’s best interest to submit this request at the start of each semester. Semester Requests are imperative in order for a student to schedule a testing appointment with the Office of Accessibility Services.

Submitting A Semester Request:

  1. Students Log into ‘Accommodate’ using their WCC email and password.
  2. Select “Accommodation”.
  3. Select “Semester Request”.
  4. Select “Add New Semester Request”.
  5. Select the Semester. i.e. “Fall, Spring, Summer”
  6. Select “Review & Confirm Semester Request”.
  7. Select “Submit”.

Once a Semester Request is received and reviewed by Accessibility Services, an accommodation letter is emailed to the student’s professor(s) for review via Accommodate. Confirmation that a student’s accommodation letter(s) has been sent to their respective professor(s) is sent to the student’s SUNY WCC email address. Students must have activated their SUNY WCC student email in order to receive all notifications from the Office of Accessibility Services.

Special note: If a new class is added after submitting a Semester Request, students must submit a new Semester Request in order for an accommodation letter to be sent to the newly added class professor(s).

Once a Semester Request is complete, an appointment with an Accessibility Services Counselor to further discuss the student’s accommodations and additional resources is advised.

Appointments can be scheduled through the “booking link” below:

Booking

Link: https://outlook.office365.com/book/[email protected]/

In preparation for the appointment, students will be asked to click the link below to complete a brief welcome student questionnaire:

Student Questionnaire Link: https://forms.office.com/r/bbfkyniBz7

Responses to the questionnaire will be discussed between the Counselor and student during the initial appointment.

1.2 TEST TAKING PROCEDURES

1.2.1 STUDENT RESPONSIBILITIES:

  • Through ACCOMMODATE, students fill out the Alternative Test Room Booking Request form for every quiz/exam they would like to take in the Office of Accessibility Services (OAS).
  • Exams are scheduled and taken during OAS office hours. All testing appointments are to be made at least 72 business hours in advance. It is recommended that students request to test with Accessibility Services only if their professor cannot proctor the exam for them. Students do not need to schedule a testing appointment if they are testing in class.
  • Students must follow up with their professor(s) to be sure the Alternative Test Room Booking Request was received in their professor’s SUNY WCC email inbox.
  • Communicating with the professor, at an appropriate time, to discuss accommodations is essential.
  • Students do not need to disclose the nature of their disability during the conversation with their professor(s).
  • If a student is going to test in the Office of Accessibility Services, they must report at the scheduled testing time. If a student is late for an exam, the time will be deducted from the total testing time unless otherwise indicated in writing by the professor.
  • Some accommodations may require additional time to coordinate, such as Kurzweil (screen reader), scribes, or an ASL interpreter. Give the time required to process and implement these services, it is advised that students put in these requests as soon as a test/quiz is announced by the professor.

1.2.2 TEACHING/FACULTY RESPONSIBILITIES:

  • Include a statement on the course syllabus and make a general announcement to the class regarding support offered by the Office of Accessibility Services (OAS). A sample syllabus statement is posted on the Accessibility Services faculty webpage.
  • Log into ACCOMMODATE to review and electronically sign off on student’s Accommodation Letters. Instructions on how to do this can be found on SUNY WCC’s Accessibility Services website, under the faculty tab.
  • Signing a student’s Accommodation Letter lets both the student and Accessibility Services know that the professor has been made aware of a student’s accommodations.

To maintain confidentiality, professors are strongly advised not to discuss accommodations in front of other students or staff. Provide the student the opportunity to privately discuss their accommodations.

Please note:

  • It is a violation of the student’s confidentiality to ask what the nature of their disability is, or for their disability documentation. Professors can ask the student how they can best assist them.
  • Log into ACCOMMODATE to approve Alternate Test Room Booking Requests and to submit exams.

 

Accessing Exam Requests:

  1. Log in to ‘Accommodate’.
  2. On the left, select “Courses”.
  3. Select the course for which the request is made.
  4. Select “Room Bookings” and then “Pending”.
  5. Select the student you would like to review.
  6. Review the testing date, time, and other information provided. Professors can then approve or deny requests individually.
  7. Complete the request form and select ‘Submit”.
  8. Inform Accessibility Services at [email protected] of any changes to exams submitted.
  9. If a student is using Kurzweil 3000 (screen reader software or other assistive technology), blocks from using outside websites need to be removed.

1.2.3 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • Approve Alternate Testing Room Booking Requests through ACCOMMODATE.
  • Follow up with the faculty/staff if an exam is not received the day before it is scheduled.
  • Contact the faculty member by email and/or phone to verify exam details.
  • Download and print the exam and cover sheet from ACCOMMODATE and place it in the test envelope, including a blue book or scantron as requested.
  • Ensure students receive appropriate accommodations as determined by the student’s documentation.
  • Accessibility Services will follow the professor’s instructions regarding the return of the exam.

1.2.4 FACULTY PROCTORING PROCEDURES FOR ONLINE TESTS/QUIZZES:

  • Extended time accommodations will be provided by professors.
  • Accessibility Services will proctor exams ONLY if the student requires a scribe, there is a scheduling conflict, or the professor is unable to provide this accommodation.
  • All Accessibility Services proctored exams must meet the same exam standards as the rest of the class (for example: if the class is taking the exam un-proctored during a specific time frame, the Accessibility Services student should also take the exam un-proctored with the allotted extended time in Brightspace or the platform that the test is being administered on–Accessibility Services does NOT proctor this type of un-proctored exam).

1.2.5 VIRTUAL TESTING (Proctoring via Zoom):

  • Extended time accommodations are best provided by the professor.
  • The Office of Accessibility Services (OAS) will ONLY proctor exams if the student requires a reader or scribe, there is a scheduling conflict, or the professor is unable to provide this accommodation.

Please note: OAS proctored exams must meet the same exam standards as the rest of the class (for example: if the class is taking the exam un-proctored via Blackboard/other testing platform during a specific time frame, the OAS student should also take the exam un-proctored with the allotted extended time in Blackboard or the platform that the test is being administered. Therefore, the OAS will NOT be proctoring this type of exam).

STUDENT RESPONSIBILITIES:

  • The student fills out the Test Room Booking form through Accommodate for every quiz/exam needed to be taken with the OAS (Monday – Friday, between the hours of 9:00 a.m. and 4:00 p.m.).
  • All testing appointments must be made at least three days in advance. The OAS recommends that students request to test with the OAS only if their professor cannot proctor the exam. Students DO NOT need to schedule a testing appointment if they are testing in class.
  • Students follow up with their professor to ensure they receive the request in their SUNY WCC email. Speak/communicate with the professor, at an appropriate time, to discuss accommodations. Again, students do not need to disclose the nature of their disability.
  • Report to the OAS Zoom Meeting at your scheduled testing time. If you are late for an exam, the time will be deducted from the total testing time unless otherwise indicated in writing by the professor.
  • Students must use a computer with video capability and have the video and camera turned on correctly positioned for the OAS to proctor exams.
  • Be prepared to show the proctor a photo ID.
  • Find a quiet and distraction-reduced space to take the exam(s).
  • If a student’s accommodations state that they are entitled to a reader, the student must contact the OAS regarding access to Kurzweil 3000 software. Reminder notes: this request requires time to implement; requests are best made at the beginning of the semester.

TEACHING FACULTY RESPONSIBILITIES:

  • Upon receipt of email notification of a student’s testing request, sign into Accommodate to review & approve Test Room Booking requests.
  • Submit/upload exams through Accommodate and include detailed exam instructions for the OAS proctor. These should include:
    • Approved date/time of exam
    • Amount of class time
    • Amount of approved time for OAS student
    • Specific instructions regarding the exam, such as notes, text, calculator, blue book/computer, scantron, any other specifics that class and student are entitled to have with them.
    • How the exam is to be returned.
  • Inform the OAS of any changes to exams that have been submitted at: [email protected].
  • The test will be proctored by the OAS via Zoom.
    • Note: since the OAS proctors many students remotely, each student will be placed in an individual Zoom breakout room. Professors may want to consider proctoring the exam themselves by putting the student in a Zoom breakout room and popping in and out in the event the student has any questions, the professor can answer them directly, as the OAS does not have the ability to do so.
  • If a student requested a reader, they will be using Kurzweil 3000 (read the web function); therefore, the OAS asks that any blocks from using outside websites be removed.
  • If an exam is not received the day before it is scheduled, contact will be made to the faculty member by email and/or phone to verify exam delivery.

 

1.2.6 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • Approve Testing Room Booking Requests through Accommodate.
  • Follow up with faculty if the exam has not been submitted through Accommodate at least two days prior to the exam.
  • Send student Zoom meeting information for the scheduled exam.
  • Ask the student to show photo ID and ensure their video is on and the camera is correctly positioned for proctoring purposes.
  • Ensure students receive appropriate accommodations as determined by the student’s documentation.
  • Arrange for the return of the completed exam to the professor as directed.

 

OAS PROCTORING ZOOM PROCEDURES:

  1. Student completes Testing Room Booking request through Accommodate.
  2. OAS reviews/approves Testing Room Booking request through Accommodate.
  3. Professor reviews/approves Testing Room Booking request through Accommodate.
  4. Professor uploads exam through Accommodate with detailed exam instructions for OAS proctor.
  5. OAS sends student Zoom meeting invitation.
  6. OAS proctors the scheduled exam.
  7. OAS returns exam as per professor’s instructions.

 

1.3 LECTURE AUDIO RECORDING/NOTETAKING

 

SUNY Westchester Community College acknowledges that some students struggle with taking notes for class. Students registered with Accessibility Services are entitled to audio record lectures according to the ADA. Accessibility Services encourages students to participate in note-taking workshops offered by the Academic Support Center or the Accessibility Services Academic Coach to improve notetaking skills. However, for students who continue to have difficulty, the following may also be provided:

  • Students are permitted to audio record class lectures, allowing them to replay the lecture to review and fill in missing gaps in their own class notes. Upon requesting accommodations, students must sign and acknowledge the audio recording agreement which states that the audio recording will be used for personal use and not shared or posted online.
  • If the audio recording of class lectures does not prove to be successful, the student may request a copy of class notes from the professor. In the case where the professor is unable to provide a copy of class notes, the student may also request to receive notes provided by another student in the class. Accessibility Services would reach out to the professor to request that they identify a student in the class whose notes can be copied and sent to Accessibility Services. Our office would then give the notes to the student.
  • A copy of the audio recording agreement can be found in the Document Resource Library in Accommodate.

 

1.3.1 STUDENT RESPONSIBILITIES:

 

  • Register for academic accommodations at the beginning of each semester through ACCOMMODATE. Students must read the Audio Recording Agreement and sign off that the audio recording will be used only for academic personal use and will not be shared or posted online.
  • Students must inform the professor at the start of the semester that an audio recording of class lectures is taking place.
  • Recordings of class lectures are only for the student’s personal use in study and preparation related to the class.
  • The student may not share these recordings with any other person, database, or resource.
  • The student may not publish or quote the lecture without the written consent of the lecturer.
  • Students may not audio record personal information or conversations of classmates or any other individual. If during class discussions, the lecture becomes personal in nature due to self-disclosure of fellow classmates, the audio recording device must be turned off. A request to turn off the audio-recording device may also be made by the professor. In this case, the professor will indicate when to stop and start recording.
  • This may also be done through the private chat feature in Zoom if the class is taught synchronously. Instructors inform students served by Accessibility Services how they will indicate the need to stop and/or start recording.
  • The student agrees to return all borrowed devices with recorded lectures destroyed to Accessibility Services. The student agrees to destroy all recordings that were made when they are no longer needed for the class for which they were recorded, even on their own devices.
  • Students must inform their professor(s) that they will be audio recording class lectures. By proceeding with the Semester Request, the student hereby certifies that they have read and agree to abide by the above recording policy.
  • The student understands failure to abide by these set policies constitutes copyright infringement and academic misconduct and may result in the suspension or revocation of their accommodation. In the event a student violates the Audio Recording Agreement, the professor must inform the Office of Accessibility Services immediately.
  • This agreement will remain in effect while the student is enrolled at SUNY Westchester Community College.

 

1.3.3 ACCESSIBILITY SERVICES RESPONSIBILITIES:

 

  • Check for email notification from ACCOMMODATE regarding students with approved accommodations.
  • Inform the professor of the approved testing/classroom accommodations through ACCOMMODATE after the student has completed a semester request.
  • The Office of Accessibility Services provides assistive technology devices to assist with audio recording. Some examples include GLEAN, digital recorders, and LiveScribe Pens.

 

1.4 PERSONAL CARE ASSISTANT (PCA)

 

A personal care assistant (PCA) is defined as a person who provides personal care/assistance (chronic or temporary) to students with a disability, including health care issues, nursing services, or assistance with daily life functions. PCAs always remain with students. Examples of limitations in life functions may include but are not limited to:

  • Activities of daily living
  • Transferring to and from a wheelchair
  • Feeding
  • Transporting/escorting a student on campus
  • Medical assistance
  • Alerting to dangerous situations

 

Documentation must state the necessity of having a PCA and meet the above criteria.

Title II of the ADA states that personal services are not required to be provided by post-secondary schools. Personal attendants and individually prescribed devices are the responsibility of the student who has the disability and not the institution (ADA of 1990, Pub. L. No 101-336,2, 104 Stat.328, 2000). SUNY WCC does not provide PCA services and is not responsible for or liable for any consequences resulting from a student’s association with a PCA. The College does not assume financial responsibility or coordination of services. PCA approval must go through Accessibility Services.

A PCA must abide by all campus policies and procedures. Failure to adhere to campus policies may result in:

  • A PCA being issued a persona non grata letter and be banned from campus
  • The PCA will no longer be permitted to work with the student and the student will need to seek another PCA.
  • Given a PCA is seen as an extension of the student, a such a student may be charge with a violation of the Student Code of Conduct (V, 21)

1.4.1 STUDENT RESPONSIBILITIES:

A student needing a PCA must seek appropriate personal care independently. PCAs must be hired by the start of the semester to allow time for all procedures to be followed.

Additionally, the student is responsible for:

  • Notifying Accessibility Services about their need to have a PCA in the classroom.
  • Hiring an appropriate PCA that is qualified to perform the services and submit documentation as to the qualifications of the PCA to Accessibility Services.
  • Ensuring that the PCA is fulfilling the responsibilities for the student’s care.
  • Coordinating with the PCA all services and scheduling.
  • Ensuring that each PCA registers with the SUNY WCC Security Department once the PCA Agreement form is completed and submitted to Accessibility Services.
  • Ensuring that all PCA ID cards are immediately returned to the SUNY WCC Security Department in the event a PCA’s employment with the student is terminated.
  • Directing the activities of the PCA while at SUNY WCC.
  • Having a backup plan or alternative plan of action should the scheduled PCA not be available to work with the student on a particular day or in a particular class and notify Accessibility Services.
  • Only one PCA can attend a given class.

 

1.4.2 PERSONAL CARE ATTENDANT (PCA) RESPONSIBILITIES:

  • Meet with a member(s) of the Accessibility Services staff and demonstrate that they are qualified for the position. They must provide documentation of qualifications to the Accessibility Services staff. Documentation required by Accessibility Services may include but is not limited to:
    • Legal photo ID.
    • Proof of employment by an agency providing personal care.
    • Copies of certificates and trainings to be a PCA.
    • Documentation from a medical provider stating that a PCA is qualified.
  • Complete and sign the PCA Agreement each semester, submit the agreement to Accessibility Services, and adhere to the requirements within.
  • Obtain a SUNY WCC photo identification card and holder marked “Personal Care Assistant” from the SUNY WCC Security Department, which must always be displayed when the PCA is on campus.
  • Adhere to SUNY WCC’s Student Code of Conduct as well as all other College policies, rules, regulations, and procedures.
  • Conduct themselves in a courteous and professional manner while on campus.
  • Not discuss any confidential information about the student with faculty, staff, or students.
  • Allow the student to take responsibility for their own academic progress and/or behavior.
  • Refrain from contact with or asking questions of faculty, staff, or others on behalf of the student.
  • Refrain from intervening in conversations between the student and faculty, staff, or other students.
  • Refrain from working on or completing any of the student’s academic assignments.

 

1.4.3 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • The Accessibility Services Counselor will email the Personal Care Assistant Verification Form to the student. Upon completion, the student will email the completed form to [email protected] and the assigned Counselor.
  • The PCA will be referred to the SUNY WCC Security Department by Accessibility Services for issuance of a SUNY WCC photo identification card and holder marked “Personal Care Assistant.”
  • The name of the approved PCA, along with information regarding any other special accommodations, will be sent to the student’s professors by Accessibility Services via ACCMMODATE and directly through email.
  • If the PCA is no longer able to perform the functions of the job, the above procedure will be repeated for the new PCA.
  • SUNY WCC is not responsible for transporting or providing students in wheelchairs or using personal mobility aides.

1.5 SCRIBE SERVICES

Scribes serve as writers for students whose disabilities interfere with their ability to write or use standard adaptive computer technology. They aid with the physical aspects of written expression and do not function as tutors or editors.

 

1.5.2 STUDENT RESPONSIBILITIES:

For in-class scribe services:

  • Contact an Accessibility Services Counselor and complete the Request and Agreement for Scribe Services prior to and/or as early in the semester as possible. All requests will be considered. This service will be provided upon availability of scribes.
  • Students are responsible for attending class regularly and notifying Accessibility Services if they are going to be absent or late. If a student leaves class early for any reason, the scribe will leave at the same time.
  • Scribe services may be stopped if a student has repeated and/or unexcused absences. If a student has unexcused absences or is late more than twice, the Accessibility Services staff will request a meeting with the student to discuss continuation of services and a plan will be developed.
  • An unexcused absence means the student did not contact Accessibility Services to inform the office of their absence. In case of an emergency, efforts should be made to contact Accessibility Services to cancel scribe services for a given class.
  • Scribes will wait fifteen (15) minutes for students to arrive to class..
  • The Office will work with the student and the scribe to ensure that the scribe meets the student’s needs. Contact Accessibility Services if there are concerns about the scribe services provided in class
  • Students must tell the scribe exactly what to write down. Scribes are not responsible for attending class if the student is not present or leaves the class early.

Scribe Responsibilities:

  • Scribes will arrive on time for class and be available to communicate with students if there are any concerns such as absence or lateness, etc.
  • Transcribe Verbatim: Accurately transcribe the student’s spoken words into written form without altering the content or meaning.
  • Maintain Confidentiality: Ensure all student information and work are kept confidential and secure when needed.
  • Following Instructions: Adhere to the specific instructions and preferences of the student regarding formatting, spelling, and punctuation.
  • Encourage Student Independence: Ensure that the student remains actively engaged in the learning process; do not complete assignments or tasks on their behalf. The scribe’s role is to assist with the physical act of writing, not to contribute to the content or understanding of the material.
  • Professionalism: Always maintain a professional demeanor, respecting the student’s pace and learning style.

Faculty Responsibilities:

  • Create an Inclusive Environment: Foster an inclusive classroom environment that supports the student’s participation and engagement.
  • Respect Confidentiality: Maintain the confidentiality of the student’s disability and the use of a scribe, do not share information with unauthorizes personel
  • Monitor Progress: Regularly check in with the student and the scribe to ensure that the support is effective.

Testing Scribe Procedure: Testing in Accessibility Services Office:

  • Register for academic accommodations with Accessibility Services at the beginning of each semester through ACCOMMODATE.
  • Request a scribe when making a testing appointment through ACCOMMODATE.
  • When working with the scribe, you must tell the scribe exactly what to write/type.
  • Review the draft and highlight any changes to be made.
  • Review the final copy and sign the Testing Scribe Agreement form.

Virtual Testing:

  • Student requests a scribe when making a testing appointment through Accommodate.
  • Accessibility Services will email the student the Zoom meeting details, including the meeting ID, one day before the test.
  • Exams will be scribed via Zoom by Accessibility Services, with the screen shared with the student.
  • The completed test will be returned to the professor following their instructions regarding the return of the exam.

 

1.5.3 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • An Accessibility Services Counselor meets with students and reviews documentation supporting the need for scribe services.
  • For in-class scribe services:
    • The Request and Agreement form for Scribe Services will be discussed and signed.
    • Accessibility Services will search for and hire qualified scribes.
    • The Accessibility Services Counselor will meet with the scribes and discuss guidelines on how to scribe for a student. The scribe will be instructed to report any issues or concerns regarding their assigned duties (scribing in-class with the student with a disability) to Accessibility Services.
    • This accommodation will be included in the accommodation letter through ACCOMMODATE.
  • For testing scribe services within the OAS:
  • The Testing Scribe Agreement Form and Checklist for Scribes will be reviewed and discussed.
  • After a student makes a testing appointment and requests a scribe through ACCOMMODATE, Accessibility Services will ensure that a scribe and individual room are available at the requested testing time.
  • Upon completion of scribe services for individual tests/quizzes, the student will sign the Testing Scribe Agreement Form.

 

1.6 ACCESSIBLE DESKS/CHAIRS

Students in need of accessible desks/chairs must self-identify to Accessibility Services and request a meeting with an Accessibility Services Counselor to discuss their needs.

1.6.1 STUDENT RESPONSIBILITIES:

  • Submit documentation to Accessibility Services stating the need for the service through ACCOMMODATE: the type of desk, chair, and height required to meet the students’ needs.
  • Students must enroll in classes in a timely manner to ensure that the service is in place for the first day of class.
  • Requests should be made 30 days in advance of the start of the semester.
  • Complete Semester Request.
  • Students must notify an Accessibility Services Counselor of any issues in a timely manner.

1.6.2 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • The Accessibility Services Counselor will email and complete a work order form detailing the specifications and location of the furniture required to Physical Plant.
  • The Accessibility Services Counselor will verify with Physical Plant that the work order was completed. Any issues will be addressed with building maintenance.

 

1.7 ALTERNATE FORMATS FOR BOOKS

Accessibility Services works diligently to provide textbooks for students with a print disability who will benefit from “reading” textbooks in an alternate format.

1.7.1 STUDENT RESPONSIBILITIES:

  • Submit documentation supporting the need for alternate formatted textbooks through ACCOMMODATE.
  • Complete the Semester Request in ACCOMMODATE.
  • Find out whether the textbook is available in PDF format through the publisher or any other online learning resource.
  • If no other format is available through the publisher, provide Accessibility Services (via Alternate Format Textbook Form) with the following textbook information:
    • Title
    • Edition
    • Author
    • ISBN
  • Provide Accessibility Services with a receipt of purchase of the required textbook.
  • Review and sign the “Agreement on the Use of Alternatively Formatted Course Materials” form with Accessibility Services.

 

1.7.2 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • The Accessibility Services Counselor verifies that the student qualifies for the requested service.
  • Emails students the Alternate Format Textbook Form to complete.
  • Verifies the information on the Alternate Textbook Form, including textbook information and receipt of textbook purchase.
  • Accessibility Services Counselor and the student review and sign the “Agreement on the Use of Alternatively Formatted Course Materials” form.
  • Requests the book from the publisher in an alternate format.
  • Once the textbook is obtained from the publisher, Accessibility Services notifies the student of its availability.

1.7.3 FACULTY RESPONSIBILITIES:

  • Faculty will post on Brightspace a notification indicating the resource for alternative formats for books such as the Online Educational Resource (OER) available through the WCC library.
  • Faculty will notify Accessibility Services if alternative formats are required for class upon the start of the semester.

 

1.8 ASSISTIVE TECHNOLOGY

The Office of Accessibility Services has a limited supply of equipment and software to help students maximize their learning potential. Equipment is available for loan on a semester-by-semester basis as the student needs. All equipment must be returned by the end of the semester. The students and OAS staff will complete new sign-out sheets each semester for equipment. Equipment available includes but is not limited to the following:

  • CCTV
  • Portable CCTV
  • Audio amplifier
  • Magnifiers of different strengths
  • Large key keyboard
  • Large mouse
  • Portable braille
  • Smart pens
  • iPads
  • Laptops

 

 

1.8.1 STUDENT RESPONSIBILITIES:

  • Meet with a Counselor or Learning Specialist regarding questions about equipment/software use.
  • Decide on which equipment and/or software is appropriate for the given semester.
  • Read and sign the equipment sign-out sheet.
  • Sign into software.
  • Schedule training with the Office of Accessibility Services Learning Specialist or Counselor.
  • Discuss with your professor(s) that you will be using the specific assistive technology in class.
  • Return equipment at the end of each semester.

 

1.8.2 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • The Learning Specialist/Counselor will:
    •  Meet with the student to clarify that equipment is borrowed each semester and inform that all equipment must be returned at the end of each semester.
    • Decide what equipment/software is appropriate for this semester.
    • Give the student access to apps/software.
    • Show the student how to use equipment and/or software.
    • Have the student fill out and sign the sign-out sheet.
    • Enter data from the sign-out sheet into Accommodate.
    • File the sign-out sheet at the front desk in the OUT file.

At the end of the semester:

  • Collect the equipment from the student.
  • Fill out the sign-in sheet indicating item(s) are returned.
  • Enter the return date into Accommodate.
  • Put the equipment back in storage.
  • If the student is no longer using software, delete the student’s profile from the app/software.

 

1.8.3 FACULTY RESPONSIBILITIES:

  • Be aware that a student may be using assistive technology in the classroom/lab.
  • Faculty MAY ask the student who is audio recording the class to pause recording when another student is sharing personal information. Once the “share” is over, the student who is recording the class is allowed to start recording again. [See section on Audio recording]

1.9 ASL/SIGN LANGUAGE INTERPRETER, COMMUNICATION AID/ASSISTANT OR ASSISTIVE TECHNOLOGY FOR THE DEAF AND HARD OF HEARING

Accessibility Services ensure that education is accessible to students with disabilities. Ensuring access to effective communication is an accommodation under the ADA. Technology is often used to provide communication access.

Technological or Interpreting Services available at SUNY WCC may include, but are not limited to:

  • Kurzweil 3000
  • Dragon Dictate
  • GLEAN
  • Qualified Sign Language Interpreters
  • Real-time computer-aid transcription services
  • Assistive listening devices and systems/FM system
  • Open and closed captioning, including real-time captioning
  • Alternate format of textbooks
  • Brailed materials and displays
  • Screen reader software
  • Magnification software
  • Digital recorders
  • Communication devices

If the above technology devices are not sufficient to provide effective access to education, SUNY WCC will provide an individual to serve as a communication assistant. This individual may be a Sign Language Interpreter or another individual who can serve as the voice of the student.

1.9.1 STUDENT RESPONSIBILITIES:

  • Request an American Sign Language (ASL) or Sign Language Interpreter, communication aid, or assistant through ACCOMMODATE if/when needed.
  • Provide documentation through ACCOMMODATE stating the need for an ASL interpreter and/or communication aid. A current audiological report is required for students that are deaf or hard of hearing.
  • If any of the above communication devices or software are needed, schedule an appointment with Accessibility Services, prior to the start of the semester, to be trained on their use and function.
  • Explore supplemental agencies, such as ACCES-VR and NYSCB, which can aid with assistive technology evaluations, communication devices, and/or interpreters.
  • Register for classes in a timely manner to allow time for the Accessibility Services staff to arrange for the interpreters and/or devices. Requests must be made 30 days prior to the start of classes. Requests received later than 30 days prior to the start of classes may affect the set-up of services or devices in time for the start of the semester.
  • Request an interpreter for each semester one is needed.
  • Request an interpreter at least two weeks in advance of each appointment/date/event that one is needed.
  • Complete a Request Agreement Form for ASL Interpreters and/or Communication Aid/Assistant with the Accessibility Services Counselor.
  • Arrange for an appointment to meet with an Accessibility Services Counselor to discuss the need for an ASL interpreter, communication aid/assistant.
  • During the meeting, the Request Agreement form for ASL Interpreters, Communication Aid and/or Assistant Form will be signed.
  • Contact the ASL interpreter and/or communication assistant as well as the OAS Interpreter Coordinator in the event of an absence from class. In the event a student is using an ASL interpreter and there is an emergency, contact the OAS Interpreter Coordinator via text and the number provided to the student upon initial meeting with the OAS Interpreter Coordinator.
  • Four (4) or more consecutive and then repeated absences/cancellations or “no-shows,” without justification, will result in a meeting with the Accessibility Services Counselor.
  • Class notes will not be taken for a student in the event of absence.

 

 

1.9.2 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • The professor of the course(s) will be notified through ACCOMMODATE that the student is registered with Accessibility Services and the list of accommodations the student has.
  • Interpreters and/or Communication assistants will be notified by the OAS staff as to the date and time their services are needed via email at the start of each semester and for subsequent needs throughout the semester.
  • The OAS Interpreter Coordinator will reach out directly to the ASL interpreter and/or communication assistant.
  • The OAS Interpreter Coordinator will connect the student with their service provider and inform the student’s professors that a communication assistant will be present in the classroom.
  • OAS staff will present the professor with educational material via email on “how to work with” an Interpreter or communication assistant as well as offer helpful suggestions in communicating and working with a Deaf student.

 

1.9.3 SIGN LANGUAGE INTERPRETER RESPONSIBILITIES:

  • The ASL Interpreter/Communication Assistant will be referred to the Security Department by Accessibility Services for issuance of a SUNY WCC photo identification card and parking permit. The SUNY WCC issued ID must be displayed when the Interpreter/Communication Assistant is on campus.
  • If the ASL Interpreter/Communication Assistant is no longer able to perform the functions of their job, they will inform the OAS staff/Interpreter Coordinator, and the above procedure will be repeated for the new ASL Interpreter/Communication Assistant.

 

1.9.4 FACULTY RESPONSIBILITIES:

  • Faculty will read and sign off on the Accommodation acknowledgment as soon as possible.
  • For in-person classes, faculty will allow preferential seating for the student and Sign Language Interpreter (if present) at the front of the class.
  • For online classes, faculty will share online links with the Interpreter Coordinator and contact Online support to add interpreters to their Brightspace portals.
  • Faculty will allow students to use assistive communication devices in their classrooms when needed.

1.10 ABSENCES DUE TO PREGNANCY, MEDICAL LEAVE OR HOSPITALIZATION

1.10.1 Title IX and WCC Health Services Policies:

In accordance with Title IX of the Education Amendments of 1972, WCC is obligated to provide requested accommodations for all pregnant students, as well as those who have recently given birth and those experiencing “pregnancy-related conditions,” which include miscarriages, abortions, lactation, and more.

  • Absences due to pregnancy or childbirth will be excused for as long as is deemed medically necessary by the student’s doctor. When the student returns to school following an absence due to pregnancy or childbirth, they must be reinstated to the same academic and extracurricular statuses they held before their medical leave began.
  • Pregnant students may be required to submit medical certification for school participation only if the same requirement exists for all students with physical or emotional conditions requiring the attention of a physician.
  • A student cannot be penalized for missing classes or incomplete assignments due to pregnancy or related conditions. The College will give the student the opportunity to make up the work they missed due to pregnancy or related conditions, including recovery from childbirth, even if it is for an extended time.

Health Services Policy:

https://www.sunywcc.edu/student-services/health-services/pregnancy-and-parenting

1.10.2 The Office for Civil Rights

The Office for Civil Rights, https://www.hhs.gov/ocr/index.html has outlined several requirements including:

  • Continued participation in classes and other activities during pregnancy.
  • The regulations also require colleges to provide pregnant students with notice of their rights.
  • Reasonable adjustments such as excused absences due to pregnancy, childbirth, false pregnancy, termination of pregnancy, or recovery from any of these conditions for as long as a doctor deems necessary.
  • The ability to return to the same academic status as before medical leave began.
  • The opportunity to make up missed work because of pregnancy, childbirth, false pregnancy, termination of pregnancy, or recovery from any of these conditions.

 

Title IX Coordinator Contact Information: Dr. Rinardo Reddick, Title IX Coordinator, can be reached at [email protected] or by calling (914) 606-6313.

1.10.3 Lactation Rooms

Harold L. Drimmer Library:

  • Room # 124A – The unmarked room behind the circulation desk on the first floor.
  • Access – Available upon request from the Dean of the LIB.

Hankin Academic Arts Building:

  • Room # 121 – It is located down the hallway on the left at the lower-level entrance near the loading dock.
  • The key is in a lockbox, which is available upon request from the Dean for the AAB.

Student Center:

  • Health Services Office – Room #181.
  • Available during normal business hours; speak with one of the staff members when you arrive.

Virginia Marx Children’s Center:

  • Only for parents who have children at the center; please visit the Center for more detailed information about lactation space.

Extension Centers:

  • Mount Vernon: Room 125.
  • Peekskill: Room 202.
  • Yonkers: Room 318.
  • Ossining: Confidential Room (no #).
  • To gain access to each of these, please ask a staff member at the front desk.

1.10.4 Re-entry Procedures After Hospitalization

Students must meet with the administrator and Accessibility Services Office counselor and/or Academic Counselor to discuss steps to return to campus.

1.11 STUDENTS WITH SEIZURE DISORDER

SUNY WCC takes students’ health and safety seriously and strives to collaborate with students to develop a plan of action to address their needs.

It is recommended that students meet with the Health Services Office and notify their professors of their seizure disorder. Accessibility Services will defer to SUNY WCC’s Health Office policy on response to seizure disorders. https://www.sunywcc.edu/student-services/health-services/

1.12 STUDENTS WITH FOOD ALLERGIES

SUNY WCC takes the health and safety of students seriously and strives to collaborate with students to develop a plan of action to address a food allergy. Although WCC cannot guarantee a completely allergen/cross-contamination-free environment, communication with personnel, asking questions, and taking proactive steps will greatly reduce risk.

1.12.1 STUDENTS’ RESPONSIBILITIES:

  • Disclose food allergies with class professors and the Health Office of SUNY WCC.
  • Students must be able to administer their own allergy medication and must keep their allergy medication accessible in case of an allergic reaction.
  • Students participating in classes in the culinary program must meet with the Accessibility Services Counselor. Students can expect to encounter a variety of different food agents. It is ultimately the student’s responsibility to follow their doctor’s instructions and the protocol as prescribed when encountering an allergen.

1.12.2 PROCEDURES:

  • Submit medical documentation via ACCOMMODATE outlining the type of allergy, method of exposure, medication required, and method of administering the medication.
  • The Accessibility Services Counselor will refer the student to the Health Office https://www.sunywcc.edu/student-services/health-services/ to meet with the nurse.
  • Students with food allergies participating in the culinary program must meet with the Accessibility Services Counselor, the Curriculum Chair of the Culinary Program, and the Health Services Nurse.
  • Students with food allergies participating in the Culinary Program must sign the Information Sheet for Students with Food Allergies Participating in the Culinary Program.

1.13 POSSIBLE EXTENDED TIME ON ASSIGNMENTS

  • In certain situations, extended time on course assignments may be a reasonable accommodation if a student’s medical or clinical situation poses challenges to complete the assignment by deadlines with short notice.
  • Assignments with longer notice are a time management issue and not a disability-related issue. Accessibility Services promotes good time and project management skills as well as effective decision-making.

For a short notice assignment extension specifically, Accessibility Services recommends this accommodation when:

  • An assignment is not listed on the syllabus initially and is given to students with one week or less to complete and/or
  • The assignment deadline is listed on the syllabus, but students do not get the necessary information to complete it until there is one week or less to the deadline.

Assignment Deadline Extensions:

  • Students must request an extension on an assignment at least 1 week prior to the original due date. Together, the professor and the student should establish a deadline for the assignment.
  • Accommodations are not retroactive.
  • Missed assignments that occur prior to the instructor receiving the accommodation letter are not covered under the accommodation process.
  • Accessibility Services recommends that those missed assignments be handled in accordance with the course assignment policy.

1.13.1 STUDENT RESPONSIBILITIES:

  • After the student completes the Semester Request through ACCOMMODATE to register for accommodations, the students should review the syllabus to make any necessary deadline date adjustments with the instructor.
  • Assignments cannot be submitted whenever desired.
  • Discuss each outstanding assignment individually with the professor.

1.13.2 TEACHING FACULTY RESPONSIBILITIES:

Course instructors are asked to determine whether an assignment falls into one of two categories:

  • Category 1: An assignment was listed on the syllabus initially and the necessary information was given out with at least a week’s notice (accommodation not applicable).
  • Category 2: The assignment was not listed on the syllabus initially and the deadline for completion is less than one week and/or the information necessary to complete the assignment was given less than one week prior to the due date (accommodation applicable).

1.14 SERVICE ANIMALS

Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. For information directly from ADA, click the following link regarding Frequently Asked Questions about Service Animals and the ADA. https://www.ada.gov/resources/service-animals-faqs/

  • Students have a right to be accompanied by a service animal in all areas at SUNY WCC where students, members of the public, and other participants in services, programs, or activities are permitted to go.
  • Individuals are not required to provide proof that the animal has been certified, trained, or licensed as a service animal. If the reason for the use of the animal is not readily apparent, the individual will only be asked to provide:
    • Is the service animal required because of a disability?
    • What work or task has the animal been trained to perform?

A person with a disability cannot be asked to remove their service animal from the premises unless:

  • The animal is out of control and the handler does not take effective action to control it.
  • The animal is not housebroken.
  • The animal is a direct threat – a handler may be directed to remove an animal that Westchester Community College determines to be a substantial and direct threat to the health and safety of individuals. This may occur as a result of a very ill animal, a substantial lack of cleanliness of the animal, or the presence of an animal in a sensitive area such as certain laboratories, mechanical, or industrial areas.

 

1.14.1 STUDENT RESPONSIBILITIES:

  • Submit documentation of a disability through ACCOMMODATE. Service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
  • The handler is responsible for caring for and supervising the service animal, which includes toileting, feeding, grooming, and veterinary care.
  • Westchester Community College personnel are not obligated to supervise or otherwise care for a service animal.
  • Advise Accessibility Services of the use of the service animals so that faculty can be advised that the service animal will be present in the class.

 

1.14.2 ACCESSIBILITY SERVICES RESPONSIBILITIES:

  • Accessibility Services will conduct an individualized assessment to determine whether the presence of the animal on campus is appropriate, review the student’s responsibilities, and have a Counselor meet with the student regarding the need for services.
  • Accessibility Services will collect proof that the animal has current vaccinations, if required by County Law.

 

1.15 COURSE SUBSTITUTION

  • Section 504 also references accommodations and regulations in course substitution for completion of degree requirements.
  • Section 504 does not require institutions of higher education to waive academic requirements deemed essential to the student’s program of instruction or to any directly related licensing requirement.
  • A complete waiver of an academic requirement is not granted by SUNY WCC.
  • Students who request a course substitution will be required to submit appropriate documentation along with a written request. There must be clear and specific evidence and identification of the disability, which justifies the request.
  • Any student who applies for and is granted a substitution in a particular competency area must complete the minimum general education requirements or their degree program.

 

  • STUDENT RESPONSIBILITIES:
  • Provide Accessibility Services documentation that supports the request for a course substitution through ACCOMMODATE.
  • Meet with the Curriculum Chair for their major or their School Dean if the Curriculum Chair is not available to request and discuss a course substitution.
  • Request that Accessibility Services verifies the disability to the Curriculum Chair for their major or their School Dean.

 

1.15.2 ACCESSIBILITY SERVICES RESPONSIBILITY:

  • Upon written request from the department, Accessibility Services will confirm the student’s enrollment with the student’s Curriculum Chair or School Dean.

1.16 OUTSIDE AGENCY SPONSORS and Academic Supports

ACCES-VR (Adult Career and Continuing Education Services – Vocational Rehabilitation) is a New York State agency dedicated to assisting individuals with disabilities in achieving and maintaining employment and supporting independent living through training, education, rehabilitation, and career development. Students who are interested in working with ACCES-VR will need to complete the following application process:

APPLICATION PROCESS: To apply for ACCES-VR services, which can be done both by email and by mail, Apply for Vocational Rehabilitation Services | Adult Career and Continuing Education Services | NYS Education Department, you need to:

  • Complete an Orientation: While not mandatory, attending an orientation session can provide valuable insights into the services and the vocational rehabilitation process.
  • Fill out the ACCES-VR Application for Vocational Rehabilitation Services. The application requires your personal information, contact details, date of birth, gender, and details about your disability.
  • Eligibility Determination: After submitting your application, ACCES-VR will review it to determine your eligibility for services. You must be at least 14 years old, have a disability that impacts your ability to work, and be willing to actively participate in the vocational rehabilitation process.

Potential Services Available to College Students: For college students, ACCES-VR offers a range of services to support their educational and career goals, including:

  • Tuition Assistance: Financial support for tuition fees based on economic need.
  • Books and Materials: Coverage for required textbooks and other educational materials.
  • Career Counseling: Guidance from vocational rehabilitation counselors to help you navigate your career path.
  • Transportation Services: Support for transportation costs to and from college, ensuring you can attend classes and other educational activities without barriers.
  • Technology Services: Provision of assistive technology and devices to help you succeed in your studies, such as specialized software, adaptive equipment, and other technological aids.
  • Tutoring Services: Access to tutoring and academic support to help you excel in your coursework and overcome any learning challenges.

ACCES-VR is committed to helping students with disabilities achieve their academic and career aspirations. If you have any questions or need further assistance, feel free to reach out to your local ACCES-VR office: Welcome to ACCES-VR | Adult Career and Continuing Education Services | NYS Education Department.

New York State Commission for the Blind (NYSCB) is a state agency dedicated to enhancing the employability, maximizing the independence, and assisting in the development of the capacities and strengths of individuals who are legally blind.

APPLICATION PROCESS:

  • Complete an application: Fill out the Application for Service (OCFS-1002). This form can be found online: New York State Commission for the Blind (NYSCB) | New York State Commission for the Blind | OCFS, and must be opened in Adobe Acrobat for full compatibility. You can also request a paper copy from your local district office.
  • Submit the Application: Provide your personal information, contact details, and information about your visual impairment. Submit the completed application to your local NYSCB office.
  • Eligibility Determination: NYSCB will review your application to determine your eligibility for services. You must be legally blind and willing to participate actively in the vocational rehabilitation process.

Potential Services Available to College Students: For college students, NYSCB offers a variety of services to support their educational and career aspirations, including:

  • Tuition Assistance: Financial support for tuition fees based on economic need.
  • Books and Materials: Coverage for required textbooks and other educational materials.
  • Career Counseling: Guidance from vocational rehabilitation counselors to help you navigate your career path.
  • Transportation Services: Support for transportation costs to and from college, ensuring you can attend classes and other educational activities without barriers.
  • Technology Services: Provision of assistive technology and devices to help you succeed in your studies, such as specialized software, adaptive equipment, and other technological aids.
  • Tutoring Services: Access to tutoring and academic support to help you excel in your coursework and overcome any learning challenges.

NYSCB is committed to helping students who are legally blind achieve their academic and career goals. If you have any questions or need further assistance, feel free to reach out to your local NYSCB office: District Office Locations | New York State Commission for the Blind | OCFS.

1.17 SECTION 504 AND ADA COMPLAINT PROCEDURES

In accordance with federal regulations, the New York State Human Rights Law and Section 504 Rehabilitation Act of 1973, SUNY Westchester Community College does not discriminate based on disability in educational programs, activities, and employment. Section 504 and ADA state, in part, that

“no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity.”

SUNY WCC has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by federal regulations implementing section 504 of the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990 (ADA).

  • A student who wishes to file a grievance about a faculty member, a staff member, or another student regarding alleged discrimination based on disability must register a complaint with the ADA Coordinator in writing.
  • This formal grievance must be filed within thirty (30) working days following the alleged discriminatory act, or when the complainant first becomes aware of the alleged act. All such grievances should be submitted to the following online form: ADA 504 Complaint Form.

1.17.1 GRIEVANCE STEPS:

  • A grievance should be filed in writing, with the name and address of the person filing it using the ADA 504 Complaint Form.
  • A brief description of the alleged violation of the regulations.
  • A grievance should be filed within 30 days after the complainant becomes aware of the alleged violation.
  • An investigation, as may be appropriate, shall follow the filing of a complaint. The investigation shall be conducted by the ADA Coordinator. These rules contemplate thorough investigations affording all interested persons and their representatives, if any, an opportunity to submit evidence relevant to the complaint.
  • A written determination as to the validity of the complaint and a description of the resolution, if any, shall be issued by the ADA Coordinator and a copy forwarded to the complainant no later than 60 working days after its filing.
  • The ADA Coordinator shall maintain files relating to the complaints filed.
  • The right of a person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person’s pursuit of other remedies such as filing of a section 504/ADA complaint with the federal department or agency responsible. Utilization of this grievance procedure is not a prerequisite to the pursuit of other remedies.
  • These rules shall be construed to protect the substantive rights of interested persons, to meet appropriate due process standards, and to assure that SUNY WCC complies with Section 504/ADA and implementing regulations.

1.18 ACCESSIBILITY SERVICES CONTACTS

Dr. Leidy Pichardo, Executive Director of Academic Counseling and Accessibility Services

(914) 606-6339, [email protected]

 

Gail Mastroddi, Receptionist,

(914) 606-6273, Fax: (914) 606-7893, [email protected]

 

Renee Balotti, Counselor/Coordinator of Accommodations

(914) 606-8585, [email protected]

 

Laura Sinko, Counselor for Students with Disabilities

(914) 606-6626, [email protected]

 

Maisa Andraws, Adjunct Counselor for Visual and Physical Disabilities

(914) 606-6325, [email protected]

 

Angeliki Parashis, Adjunct Counselor for Deaf and Hard of Hearing

(914) 606-6236, [email protected]

 

Marion Kendall, Adjunct Counselor

(914) 606-6507, [email protected]

 

Meagan Weston, Adjunct Counselor for Students with Autism

(914) 606-6326, [email protected]

 

Catherine Abshire, Academic Coach

(914) 606-6288, [email protected]

 

Lisa Miller, Learning Specialist

(914) 606-6552, [email protected]