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Brightspace

www.sunywcc.edu/mycourses
Brightspace is our online learning platform. There is plenty of support to get you started and answer any questions you may have to access our Brightspace platform. Please be aware that classes will not be available to students until 6 days prior to your class start date in MyCourses – Brightspace.

Email Account Activation

How to Get Started

1. Be sure to activate your MyWCC Student Profile. See this webpage for instructions: email-account-activation/
2. Students should ensure that they are able to log into their SUNY WCC email accounts and secure their accounts via the process of multi-factor authentication with their mobile phones. To see instructions for MFA, see this webpage:multifactor
3. Check your MyWCC Email Account every day. For more information, please click here: SUNY WCC Student Email & FREE
   Microsoft Office 365.
4. Log into your courses in Brightspace as much as possible. You should look over the layout of each of your Brightspace course shells and locate the announcements, course content, and your assignments that your professors have posted on Brightspace. Watch for email communication from each of your instructors.
5. Reach out to your instructors with your questions by sending them an email using your MyWCC student email account.

Additional Help

• Need help with your username and password to log into MyWCC, email [email protected]
• Need technical help Brightspace, email [email protected] or call them the SUNY Brightspace Helpdesk @ 1-844-673-6786 (844-OPENSUNY) or visit their website https://online.suny.edu/help/. Let them know that you are a Westchester Community College student.
• Student Orientation: How to Use Brightspace
• Online Student Policies and Procedures Manual

MYWCC

www.sunywcc.edu/MyWCC
Westchester Community College has a student self-service web tool called MyWCC. Students can follow the on-screen instructions to activate their account and receive their User ID. Once students are logged in, look for How-To guides which are available to help students navigate through the different features of MyWCC. Students can access and update their personal information, see course offerings, register for classes, pay tuition, check on financial aid status, view academic transcripts, and access their college email account from MyWCC.

Course listings and online self-registration are accessible through MyWCC. The Welcome Center runs the MyWCC Student Helpdesk – Students can contact them at [email protected] with questions related to their MyWCC account.

Faculty, Staff and Admin Helpdesk

Service Desk Portal

Submit a ticket, view my tickets, report an issue, request a service, search knowledge base articles, and find answers to your questions.

Accounts & Access

IT Access Request
Submit an IT Access Request form.

Multi-Factor Authentication (MFA) Reset
Reset the MFA for your account.