SAMPLE 5 - CONTINUOUS WORK HISTORY, COMBINATION RESUME John’s resume highlights three main skills he gained in his previous position as an Office Manager. He highlights awards and accomplishments under each skill. John Williams 518-222-2222 / John.W@mailbox.com / www.linkedin.com/in/johnwilliams Performance driven office manager. Solid achievements in production planning and management, cost control, employee morale building and grant oversight. • Strategic Planning and Execution • Analysis and Problem Resolution • P&L Management • Staff Supervision • Staff Development • Multi-Site Operations Office Management Achievements Inventory Control Supervised pre-packing in the Product Management department, including the mailroom that processes an average of 1,400 items daily. Matched or exceeded standards by 20% and was the 2nd highest producing employee in 2016. • Pre-packing area: Followed-up and maintained records and data entry. Received “Rookie Management Award” for best team morale and productivity; led team to deliver an average of 66 more units a year. • Mailroom: Stocked, shipped, received and resolved shipment troubles and picked up specific order requests. Received five annual commendations for exemplary efficiency and accuracy, the most recent in 2017. Quality Control Oversee the Product Returns unit, processing an average of 3,000 items each month. • Spearheaded the effort to create an Access 2021 database to maintain the division’s records and Standard Operating Procedures • Received the regional “Innovation Award” in 2023 for Access 2021 database implementation and decreasing the workload by 15% in 2021 and 2023 Technology Skills Operated Microsoft Office software, Warehouse Management System and the Daly and Wolcott inventory system. • The Auditing Department reported 97.5% accuracy. This was achieved by implementing a process of testing for system discrepancies and monitoring the inventory of more than 50,000 items Employment History Office Manager, Instant Corporation Pleasant City, NY / 11/2017 - Present Assistant Production Manager, Sampson Inc Pleasant City, NY / 10/2012 - 11/2017 Additional Experience Karate Instructor, KTD Academy Pleasant City, NY / 11/2017 - Present Share management and instruction responsibilities (in Spanish and English). • Complete class scheduling and provide supervision for seven classes that average 20 participants • Process monthly payroll, student transactions and in-school sales of more than $280,000 each year Education Associate of Art: Business Management; Kent College, Promotion, VT 23
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