Student Success | Spring 2024 1.1 12 TRACKING ITEMS Tracking items are the primary method in which Viking Success collects and sends actionable information for early intervention outreach. They can be raised manually or automatically as the result of a progress survey. Depending on your level of access in Viking Success, you may see some or all the below types. Flags 1. Flags are used to raise concerns about a student's academic performance. 2. When a Flag is raised, the student and their aligned Support Provider will receive a notification. When the flag is closed, you will receive a notification, depending on your settings. 3. Flags are only for actionable concerns! They alert a student's respective Support Providers that action needs to be taken on their end. Please refrain from using flags for simple communication with a student. Kudos 4. Kudos are used to recognize a student’s positive academic performance. 5. The student will receive a notification when they have a kudo. 6. Kudos are just as important as flags! By giving students positive encouragement, we can prevent them from viewing Viking Success as a disciplinary system that causes anxiety that they want to avoid! Referrals 7. Referrals allow you to direct a student to see a particular service on-campus. 8. When a referral is made, the student will receive a notification. You will receive a notification after a student has met with the referred service, depending on your settings.
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