Workstation Engineer

Workstation Engineer Intern

DEPARTMENT: Technical Services
HIRING MANAGER: Joe Glasser
LOCATION: SUNY Westchester Community College (WCC), Valhalla

DURATION: Semester long, 15 weeks

PAY: Westchester County Minimum Wage for up to 120 Hours

Overview

This internship provides SUNY WCC students with hands-on experience in IT support and workstation management. Interns will apply classroom knowledge in a professional setting while being mentored by experienced engineers and supervised by WCC staff/faculty.

Key Responsibilities / Examples of Work

• Assist with imaging, deploying, and maintaining desktop, laptop, printers, and mobile devices.
• Support software installations and updates.
• Troubleshoot hardware and software issues.
• Work with IT asset management and enterprise desktop tools.
• Provide first level technical assistance to the college community.
• Receive and inventory new technology assets.
• Perform data destruction following departmental procedures.

Learning Objectives

• Apply technical knowledge to real-world IT support scenarios.
• Develop troubleshooting and customer service skills.
• Understand the lifecycle of workstation hardware/software.
• Research/Evaluate new technologies for considered usage.

Required Qualifications

Eligibility

• GPA: 2.5 or better, student in good standing
• 24 hours of earned credits at time of internship
• Approval of Curriculum Char or other Faculty in Major
• Ability to work 8 hours a week/120 hours over the semester in the internship

• Must be enrolled at SUNY WCC in an industry related degree program (e.g., CS or CIS).

 Supervision & Evaluation

• Learning objectives developed collaboratively with faculty and supervisor.
• Midterm and final evaluations required.
• Regular attendance and participation required.

Pay: Westchester County Minimum Wage for up to 120 hours.