Corporate Training for Businesses
Resources for Business and Management
The Professional Development Center is a great place for you or members of your team to continue their professional development and enhance necessary business skills. Westchester Community College provides high quality programs with convenient and affordable options for workforce development and continuing education.
We offer a variety of training programs which can be customized to your organization’s needs and schedule. Flexible options include providing on-site training at your location or one of our campus locations.
Successful programs include topics related to:
• Transforming the Customer Experience
• Business Process Management
• Essentials of Brand Strategy and Implementation
• Change Management & Leadership Development
• Supervisory Skills for New Managers
• And many others
We also offer professional skills development classes on campus, including:
• Essentials of Management
• Project Management and PMP & CAPM Prep
• Computer Technologies/Office
• Effective Business Communications
• And many more
For further information regarding the Professional Development Center and BPM, contact Jim Irvine, Director of Corporate and Continuing Professional Education 914-606-6658, email@example.com or firstname.lastname@example.org. Visit www.sunywcc.edu/pdc
Business Process Management/Business Process Improvement
Process Mapping, Modeling and Analysis
Using Process Analysis to Define & Solve Business Challenges
Organizations are a collection of processes. These processes are the business activities performed to produce value, serve customers, and generate income. Managing these processes is the key to the success of your organization. Unfortunately, most organizations are not set up to manage processes. Instead, they manage tasks. Inefficiency and waste become part of the system. They rob your organization of profits, productivity and its competitive advantage. Process mapping shows you the way out. 13 PD Hours awarded.
CE-BUS 2105, 1 T/W, Sept. 17 & 18, 9:00 am-4:30 pm, Room TBD, $995. #87758
Performance Improvement Strategies
Using Lean, Six Sigma and Reengineering to Improve Business Results
Think about it, all performance improvement methodologies (PDCA, Six Sigma, TQM, reengineering, etc.) have four elements in common: customer value, process maps and measures, root cause analysis and improvement strategies. The tools and other techniques taught in this seminar will enable you to use the right data and right tools to craft the right solution to improve performance. 13 PDHours.
CE-BUS 2112, 1 T/W, Oct. 22 & 23, 9:00 am-4:30 pm, Room TBD, $995. #87759
Executing Process Improvement Solutions
Making Great Ideas Work in the Real World
After months of dedicated work, you and your team have designed a new business process that will leverage emerging technology and superior business acumen to dramatically improve all measures of performance. Now comes the hard part…implementing it. This program presents a practical, how-to approach that integrates these hard and soft skills. It is chock full of tools, templates and techniques you can put to use right away. 13 PDHours.
CE-BUS 2113, 1 T/W, Nov. 19 & 20, 9:00 am-4:30 pm, Room TBD, $995. #87760
For BPM courses, contact Jim Irvine, Director of Corporate Education,
Professional Development Hours awarded by Association of Business Process Management Professionals/ABPMP. For more details visit our website at www.sunywcc.edu/bmp
Exploring Project Management
This seminar provides an introduction to Project Management and the core concepts and best practices used in this discipline. Project management “best practices” will be introduced and put into context through various exercises, scenarios and case studies. The course is a practical workshop and learning by doing is a key component. As such, participants will be asked to work on sample “projects” and be assigned deliverables to produce within a specified time frame. After each exercise, a review will be conducted offering comments and suggestions for improvement.
CE-BUS 2114, 1 W/Th, Oct. 2 & 3, 9:00 am-5:00 pm, Room TBD, $675. #87761
PMP Exam Prep
The PMP certification is a must-have for any serious project manager. PMP certified Project Managers on average earn over 20% more than those without the certification. The PMP certification can help you get the job, keep your job and earn more money. In addition, many organizations have recognized that properly trained project managers are fundamental to business success. Many students learn better in a traditional classroom-type setting rather than from a self-paced prep course. Sign up today to help prepare for and pass the PMP exam! 5 Day Seminar (35 PDUs).
CE-BUS 2115, 1 W-F & 1 Th/F, Oct. 9-11, 17 & 18, 9:00 am-5:00 pm, Room TBD, Call 914-606-6658 for price. #87762
Communicating Through the Written Word: Applying Effective Writing Skills to Business
To succeed in business today one must be able to write clearly, correctly and concisely and should be able to master all aspects of writing. This includes business letters, memos, informal reports, executive summaries, proposals, as well as social media and website copy. Professional credibility can be built or destroyed by the written work that goes out from an office. Good writing is the key to effective communication and being able to produce clearly written communication is a skill that is not only desirable but also essential. Participants will focus on writing clear, concise and effective copy.
CE-BUS 2107, 4 Thurs., Oct. 24-Nov. 14, 6:00-8:30 pm, Room TBD, $195. L Geraci-Miranda. #87878
Writing Public Relations Copy: Communicating Effectively Through Public Relations
Public relations writers have to communicate effectively to all audiences. They must be equipped with the essential skills for developing and writing materials that include news releases, advisories, backgrounders, social media, newsletter and magazine articles. Participants will focus on writing clear, concise and effective copy and apply it towards successful public relations writing.
CE-BUS 2106, 4 Tues., Oct. 22-Nov. 12, 6:00-8:30 pm, Room TBD, $195. L Geraci-Miranda. #87879