Guide to Ordering Official Transcripts

parchment.com Parchment Guide to Ordering Transcripts 29 HOW DO I REMOVE A SCHOOL? 1. Log in to Parchment.com . 2. Hover over the down arrow next to Profile on the top right and click Account Settings . 3. Click Transcripts at the top. 4. When you see your school listed, click Remove School on the right. CAN I HAVE MY OWN ACCOUNT IF I’M UNDER 18? Yes. You can set up your own account, but will need verbal parental/guardian consent. You will also need a parent/guardian electronic signature to order transcripts. I ACCIDENTALLY ENTERED THE WRONG ADDRESS. WHAT SHOULD I DO? For security purposes, we can only (re)send your transcript to the destination you provided during the initial request. There is no way to change the destination address once a transcript has been requested. Any transcripts returned to us due to an incorrect address will be shredded. Therefore, if a transcript was sent to the wrong address, you will have to place a new request to have it sent to the correct address. HOW DO I MAKE CHANGES TO MY ACCOUNT (EMAIL ADDRESS, HOME ADDRESS, ETC)? 1. Log in to Parchment.com . 2. Click Account Settings under the arrow on the top right of your screen. You can change your: • Log-in information • Registration information • Parchment profile and privacy settings • School and transcript preferences • College discovery setting • Discussion board settings THE INFORMATION ON MY TRANSCRIPT IS INCORRECT. WHAT SHOULD I DO? We deliver transcripts exactly as they are provided from your school. If you have a question regarding the content or accuracy of the transcript data, please contact your school directly. WHAT IF MY TRANSCRIPT IS NOT AVAILABLE ELECTRONICALLY? If your transcript is not available electronically, you can still place your order if your school is part of our