Can I submit my requested verification documents electronically? Yes, it is planned that students will be able to submit documents electronically. Please check www.sunywcc.edu/finaid for update on how to submit documents electronically. Please note that the Proof of Citizenship and Identity and Statement of Educational Purpose forms will need to be notarized before you submit them electronically to the Office of Student Financial Assistance. Alternatively, you can submit the originals in-person to the Financial Aid Office. NOTE: Faxed or electronically submitted documents will be treated in the same manner as postal mail and processed in order of date received; they may take up to 1 to 2 weeks to process. After documents are processed, this should be noted as received within 2 weeks. If it has been over two weeks, the student can contact the Office of Student Financial Assistance to inquire about the status of the documents. I submitted documents that were requested for verification; how can I tell they’ve been received? Log onto your MyWCC account and check on your ‘To-Do’ list in your ‘Student Self-Service Center’ – documents will be marked “received” after they have been processed. After a counselor has reviewed them and set up your account to move forward with the award process, they will be marked as “completed” and disappear from the list. In general, allow 2-4 weeks for processing your aid after you submit your verification documents. I was selected for verification and my (or my parents’) W-2s and tax transcript were requested, but I (or my parents) didn’t work and/or file taxes that year. What should I do? If you (your spouse or your parents) did not work and/or file taxes you are required to write a brief statement to explain how you or your family were supported. You’ll still need to submit all other necessary documents listed on the To Do List such as the Dependent or Independent Verification form. My financial aid was awarded, but I still owe a balance? Why is this? Your financial aid award amount is based on many variables such as your family’s income, household size and numbers in college. There are a lot of factors that the government uses as a matrix to determine your eligibility. When your financial aid appears in your Financial Aid portal, the amount awarded will be automatically applied to your bill. If your financial aid was awarded, but doesn’t cover all of your charges, you’ll owe the difference. If the amount of financial aid that I received was more than my tuition, how do I receive a refund for the difference? Refund checks are processed in the Bursar’s Office after your attendance is verified – please see the Bursar’s section of this manual. I am a high school graduate. Is it necessary to submit my high school transcript or GED to Admissions in order to apply for Financial Aid? Yes, you must submit official proof of high school graduation to the Admissions Office. You may have your high school email an official high school transcript to: HSTranscript@sunywcc.edu or you may present your original high school diploma or GED to the Admissions Office in the Administration Building Room 210.
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