If I feel I have some extenuating circumstances, how do I petition for more of a refund than I might have originally qualified for? You would need to follow the instructions for a refund appeal at: www.sunywcc.edu/refunds - the appeal process is described at the bottom of the page and all requests need to be submitted online through this site. How long does it take for me to receive my refund? Refunds to a credit card are processed at the end of the add/drop period for that semester (until this point, students can register for classes and the money they are owed will be credited toward the new classes). Students who would like their refund processed before this point can email a request to Bursar@sunywcc.edu after they drop the class(es) and the Bursar’s Office will process sooner. Check or cash refunds can take from 46 weeks to be mailed to you. (Email the Bursar’s Office to check on the status of a refund being processed.) Financial Aid Pending Credit • Students can check their Financial Aid status on their student portal. • Any outstanding balance on the student’s account must be paid before the drop date, or they will be dropped. • If there is no Financial Aid in the account before the drop date, they need to pay themselves. • Financial Aid is disbursed to the student’s accounts after attendance is received, which is approximately the sixth week of the fall and spring semester. Financial Aid Refunds • Refunds of Financial Aid over the tuition and fees charges are processed after the 6th week of the term. • If attendance has not been submitted, the Financial Aid Office cannot disburse your aid and a refund cannot be issued. TAP also needs to be certified by the Financial Aid Office before any funds can be released. • Any federal financial aid (Pell, SEOG, Direct Loans, etc.) NOT used to cover tuition, fees, and books will be refunded to the student by check. • Please make sure that your address is correct on your MyWCC account: checks will be mailed to that address. All refund checks will be mailed-they cannot be picked up in the Bursar’s Office. Certificate of Residence Do I need a certificate of residence? If a student lives in New York State, but outside of Westchester County, and is otherwise eligible for resident tuition, they will be required to submit a Certificate of Residence from their home county to the Bursar’s Office once a year for as long as they are a student at the college. If the Certificate of Residence is submitted for fall classes, it will cover fall, spring and summer. If it is submitted for spring classes, it will cover spring, summer, and fall. Each county uses a different form. For link to county-specific forms and instructions, please see the ‘Certificate of Residence’ section at www.sunywcc.edu/bursar
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