Commonly Asked Questions

What is the fee for an official transcript? There is a $10.00 fee for each official transcript ordered. I have a form that needs to be included with my transcript – how can I submit it? If ordering a transcript online, the form to be included can be uploaded when placing the order. Can the College send my official transcripts by Express Mail/FedEx? No, this option is not available. I’ve been out of school for many years and my MyWCC account is no longer active; how can I access my unofficial transcript? You can email the Registrar’s Office at registrar@sunywcc.edu and request that one be emailed to you. Students must include a copy of a photo ID to identify themselves. WITHDRAWALS How do I withdraw from a class? You must withdraw from a class through College Scheduler. When you drop a class during a week when you can still get a full or partial refund, no grade is assigned. Starting on the 4th week on the Fall & Spring semester and 2nd week in Summer semesters, and through the middle of the semester (see www.sunywcc.edu/academiccalendar for exact date), you can drop a class through College Scheduler without academic penalty and will automatically receive a grade of ‘W’ on your transcript. What if I have a medical reason for having to withdraw from classes? Students should go to www.sunywcc.edu/refunds and click on the ‘Medical Appeal Refund Request’ link. The request, along with the supporting medical documentation that is specified in the refund policy, will need to be submitted online through this link. What if I have to withdraw after the withdrawal deadline has passed? Students who need to withdraw from all of their classes after the withdrawal deadline has passed must either email the Counseling office at AcademicCounseling@sunywcc.edu from their SUNYWCC email address (including ID# and the semester requested) or go to https://www.sunywcc.edu/getadvised to meet with an Academic Counselor to start the process. Upon approval, the request will be emailed to the Registrar’s Office for processing. If the student is receiving Financial Aid, the counselor will send the request to the Office of Student Financial Services who must also approve the request before the Registrar’s Office can process the complete semester withdrawal. All of the student’s grades for the semester will appear as ‘W’. If a student wants to withdraw from one or some of their classes (but not all of their classes) after the withdrawal deadline as passed, it is at their professor’s discretion. They should speak with their professor- if the professor agrees, he/she would assign the student a grade of WP (meaning they were passing when they withdrew) or WF (meaning they were failing when they withdrew). These grades appear on the transcript, but are not calculated into the GPA.

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