9 REMOTE Pharmacy Technician Prepare for entry into the pharmacy field and obtain NHA certification (Pharmacy Technician Certification: CPhT). Learn medical terminology, the role, and responsibilities of a pharmacy technician, how to interpret prescriptions, and develop the skills needed to work under the supervision of a registered pharmacist. Admissions application and interview required; application due date is May 19. CE-HCARE 2061OS, Sa/Su, June 3-Aug. 27, 9:00 am-3:00 pm, $1977 (+ textbook). #9250 HYBRID Clinical Medical Assistant Intensive Clinical Medical Assistant CMAs perform administrative and clinical duties under the direction of a physician. Prepare for employment at physicians’ offices, hospitals, and other healthcare facilities. Course topics include: Preparing patients for examination and treatment Infection control Routine laboratory procedures Medical terminology, anatomy and physiology basics Phlebotomy and ECG Computer applications and EMR Medical office procedures After successful completion of the Clinical Medical Assistant course, students will receive a certificate of completion and are eligible for NHA certification (Certified Clinical Medical Assistant: CCMA). Admissions application and interview required; application due date is May 19. CE-HCARE 2059OS, CE-HCARE 2060OS, M/T/W/TH, May 30-Sept. 7, 5:30-9:30 pm. #9251 IN-PERSON Electrocardiography (ECG) Introduction to the techniques necessary to perform a twelve-lead electrocardiogram, troubleshoot technical problems, and identify normal and common abnormal rates. This course is hybrid meaning that it is partially held remotely and in-person for skills lab and/or clinical. Prerequisite: Infection Control for Phlebotomy Students. Upon successful course completion, students are eligible to take the Certified ECG Tech Examination offered by the NHA. CE-HCARE 2007OS, 5 Fri., June 9-July 7, 10:00 am-4:00 pm, $383 (+ textbook). #9252 REMOTE Medical Administrative Assistant Training Learn how to keep healthcare offices running efficiently and effectively. Upon successful course completion, students are eligible to take the Certified Medical Administrative Assistant (CMAA) exam offered by the National Healthcareer Association. CE-HCARE 2063OS, T/W/Th, May 30-Aug 17, 6:00-9:30 pm, $1725 (+ textbook). #9246 Phlebotomy Certificate Program Introduces basic concepts of the procedures used for obtaining blood from veins and capillaries and the use of equipment and types of blood tubes. Prerequisite: Infection Control for Phlebotomy Students. Earn a SUNY Westchester Community College certificate. CE-HCARE 2044OS, Tuition $1156 (+ textbook) includes Practicum. Sec. A: 8 M/Th, Feb 6-March 2, 3:00-7:30 pm. #20114 IN-PERSON Phlebotomy Practicum Under the supervision of a certified phlebotomy instructor, receive hands-on experience in phlebotomy and practice venipuncture and capillary sticks on each other in accordance with regulations of the NHA. Prerequisite: Infection Control for Healthcare Programs and Phlebotomy Training Program. NOTE: completion of 30 live sticks required to sit for the NHA Certified Phlebotomist Examination. CE-HCARE 2045OS, 13 Mon., July 24-Oct. 16, 3:00-7:00 pm. #9254 ECG and Phlebotomy Technician Gain additional skills for routine patient care treatments including ECG, phlebotomy, simple lab tests and infection control. Upon successful completion of the course, students are eligible to take certification exams offered by the NHA. CE-HCARE 2080OS, Sa/Su, June 3-Aug. 27, 9:00 am-3:00 pm, $1894. #9255 IN-PERSON Certified Nursing Assistant NYS approved training for nursing assistants. Prepare for employment in hospitals and nursing homes. Includes classroom work and clinical experiences at a local nursing home. Admissions application and interview required; application due date is Aug. 19. CE-HCARE 2001OS, $1977 (+ textbook/workbook). Sec. A: T/TH, June 6-Aug. 24-May 11, 9:00 am-3:00 pm, #9256 HEALTHCARE PROCESS MANAGEMENT (as seen on page 3) Process Optimization in Healthcare How to Serve More Patients and Improve All Measures of Quality In an environment filled with technological, regulatory and administrative change—and a pandemic—hospitals and practices must serve significantly more patients while accepting lower reimbursement. It is a “business” model that would not work for most businesses. This workshop will equip you with the tools and techniques you need to better understand your processes and implement lasting solutions. 13 CPEs. Call 914-606-6658 for corporate classes. Improving the Patient Experience: Best Practices for Improving Patient/Family Satisfaction and HCAHPS Scores Clinical outcomes have always been the most important measure of patient satisfaction. In today’s healthcare business environment, payers, patients and healthcare leadership demand a more holistic view of patient engagement. The definition of high quality has been expanded to include greater emphasis on wait times, communication, the environment and more. This course will challenge you to rethink patient interactions and how to implement measurable improvements to patient satisfaction. 13 CPEs. Call 914-606-6658 for corporate classes. Data Analytics for Healthcare Leaders Integrating: Statistics & Experience to Drive Your Business Decisions Hidden in existing systems (block scheduling, practice management, talent management, etc.) are treasure troves of information that will enable you to improve revenue capture, to reallocate resources from underutilized units to emerging areas of need, and to significantly improve clinical and non-clinical outcomes. This seminar will arm you with the tools and strategies to determine which data are vital, ask the right questions of analysts who support you, interpret results to make good business decisions and effectively communicate your conclusions to varied audiences. Call 914-606-6658 for corporate classes. Textbook Required
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