Visit us online at www.sunywcc.edu/wdce | 8 CAREER & WORKFORCE TRAINING IN-PERSON Drivers Pre-Licensing Class Required five-hour pre-licensing class needed to earn your MV-278 and schedule your road test. Bring your learner ’s permit to class. This course is open to those 16 years of age and older. Call 914-606-7406 to register. At SUNY Westchester Ossining: CE-DRIVE 2001OS, 1 Sun. 9:00 am-2:00 pm, $62. T Gomes. Sec. A: Feb. 4. # 27200 Sec. B: Mar. 3. #27201 Sec. C: Apr. 14. #27202 Sec. D: May 5. #27203 IN-PERSON Safety 1st Defensive Driving The NYS Point and Insurance Reduction Program (6-hr. Defensive Driving Course) has many benefits, including learning safe driving techniques, discounts on your automobile insurance if you are the principle operator, and point reduction from your driver ’s license. Sponsored by American Safety, Inc. Must attend both meetings for certification. At SUNY Westchester Valhalla: CE-DRIVE 2003, 1 W/Th, May 8-9, 6:00-9:00 pm, KNC-3, $37 (+ $12 for certification and handouts, payable to instructor). M DeToma. #27031 CORPORATE TRAINING RESOURCES FOR BUSINESS AND MANAGEMENT The Professional Development Center is a great place for you or members of your team to continue their professional development and enhance necessary business skills with a variety of customizable training programs tailored to your organization’s needs and schedule. We offer flexible online programs and on-site training options at your location or the Gateway Center at SUNY Westchester Valhalla. PROGRAMS INCLUDE: Transforming the Customer Experience Business Process Management Conflict Resolution Change Management & Leadership Development Supervisory Skills for New Managers And many others PROFESSIONAL SKILLS DEVELOPMENT CLASSES INCLUDE: Essentials of Management Introduction to Lean Six Sigma Computer Technologies/Office Productivity Effective Business Communications Medical Billing / Medical Coding For more information about our Professional Development Center programs, visit www.sunywcc.edu/pdc or contact Jim Irvine, Director of Corporate and Continuing Professional Education, at 914-606-6658 or james.irvine@sunywcc.edu BUSINESS PROCESS MANAGEMENT & IMPROVEMENT Visit our website at www.sunywcc.edu/pdc or email james.irvine@sunywcc.edu for details and dates. Professional Development Hours awarded by Association of Business Process Management Professionals/ABPMP. REMOTE Essentials of Business Process Management: A strategic and tactical look at the world of BPM BPM encompasses both performance improvement and strategic differentiation. This two-part live virtual seminar is instructor-led and meets for six hours in total. This entry module to the Business Process Management Certificate series provides the context for sustainable and impactful BPM success. Business Process Management has emerged as the glue that enables organizations to effectively integrate strategic initiatives, information technology investments and day-to-day operations, thereby enabling sustainable operational excellence. REMOTE Process Mapping, Modeling and Analysis: Using Process Analysis to Define and Solve Business Challenges Organizations are a collection of processes. These processes are the business activities performed to produce value, serve customers, and generate income. Managing these processes is the key to the success of your organization. Most organizations are not set up to manage processes instead, they manage tasks. Inefficiency and waste become part of the system; they rob your organization of profits, productivity, and its competitive advantage. Process mapping shows you the way out. 13 CPEs. Call 914-606-6658 for dates or corporate training. LEAN SIX SIGMA GREEN BELT CERTIFICATION Visit our website at www.sunywcc.edu/pdc for details and dates. The Lean Six Sigma Green Belt is the most recognizable and valued quality management certification across all industries. This six-day course and certification project combines comprehensive classroom training with real-world application to both enhance learning and validate capabilities. Between sessions, participants will work on a process improvement project from your organization. You will attend three, two-day live, training sessions, approximately one month apart, to complete the six full days of classwork. Our program leads to success! 36 CPEs. Call 914-606-6658 for corporate classes. HEALTHCARE PROCESS MANAGEMENT For more information see page 11. Call 914-606-6658 for more information including corporate classes. Data Analytics for Healthcare Leaders: Integrating Statistics & Experience to Drive Your Business Decisions Improving the Patient Experience: Best Practices for Improving Patient/Family Satisfaction and HCAHPS Scores Process Optimization in Healthcare
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