I Think I Know Someone Who Needs Support
IF SOMEONE YOU KNOW IS EXPERIENCING A MENTAL HEALTH CRISIS OR EMERGENCY,
CALL 914-606-6911 FOR CAMPUS SECURITY OR 911 FOR LOCAL POLICE.
Suicide Prevention Lifeline: 1-800-273-TALK (8255)
Crisis Text Line: Text HELLO to 741-741
The Personal Counseling Department aims to create a community that cares here at WCC.
If you think you know a student who is experiencing distress or a mental health condition, you can help by providing support, normalizing seeking help, and connecting them to the appropriate resources.
The Personal Counseling Department encourages all WCC community members to ASCC!
Approach, Support, Connect, and Circle-Back!
- Approach: Approaching a student you are worried about shows them you care. Ask them how they are doing and express your concerns.
- Support: Listen to the student nonjudgmentally. Reflective language shows you are paying attention and hearing them out. Respect their decision if they choose to refuse help.
- Connect: Ask what supports the student has. Do they know about the Personal Counseling Department? Offer to call a supporter or the PCD with the student, to walk over with them, or let them know you will be making the referral.
- Circle-Back: Following-up with a student after you have ASCd confirms your commitment to caring. Circle-back to the student asking how they are doing and if there is any other way you can assist them.
For WCC Faculty and Staff
When to Refer
- A student can and should be referred to the Personal Counseling Department if you have reason to believe they are experiencing current emotional and psychological distress.
Reasons for Referring a Student to PCD
include but are not limited to the following:
- Student Stated Need for Help or Support
- Observed Changes in Mood and/or Behavior
- Anxiety and Depression
- References to Suicide
- Traumatic Life Events or Changes in Personal Relationships (ie: death of family member)
- Drug and/or Alcohol Abuse
- Changes in Physical Health and/or Physical Appearance (ie: noticeable weight change)
- Faculty and Staff must complete the online referral form.
- A Personal Counselor will review the referral form and reach out to the student within 24-48 business hours.
- The Personal Counselors will only reach out to you should they have questions, concerns, or require additional information.
- The online referral process is NOT for medical or mental health emergencies or crises.
- Personal Counselors are available to support you as you support your students.
- Personal Counselors are available to speak with Faculty and Staff members over the phone or in-person to discuss their concerns about a student.
- Personal Counselors can offer guidance and assistance on how to handle challenging situations with students.
- Personal Counselors cannot provide any faculty or staff member with information on specific students unless written permission is given.
Training for Faculty and Staff
- Want to learn more about Supporting Students in Distress? The Personal Counseling Department invites you to attend one of our trainings. Keep an eye out for our upcoming trainings on our program calendar!