Sustaining Operational Excellence
Wednesday, November 1, 2017
8:00 am to 9:15 am
Gateway Center – Davis Auditorium
A Practical Approach to Making Improvement Everyone’s Job Everyday
IT transformations and process reengineering projects are long, arduous and expensive endeavors that can yield dramatic operational improvement. But what happens when the dust clears? Does your organization manage its processes to maintain and extend excellence? Or does “To Be” process documentation go onto the electronic shelf until the next project.
Sustaining operational excellence isn’t about technology; it’s about culture. Your people need the tools and motivation to use processes as the backbone for learning, improving, sharing and managing ongoing performance.