Yonkers Extension Center
This program prepares students for one of the most popular Information Extension (IT) jobs in the computer support field. This program provides students with the knowledge required to a Help Desk Support technician. Students will learn how to provide technical support through instruction in the installation, repair and upgrade of components in the computer systems, knowledge of processors, motherboards, memory systems, peripherals; and the basic concepts and terminology of networks.
The Certificate is intended for individuals with no prior computer experience but who possess good written and oral communication skills, as well as individuals who are currently employed in office support positions and who are at a career crossroad.