Business Management & Training
PROFESSIONAL DEVELOPMENT CENTER
Resources for Business, Management, and Individuals
.The Professional Development Center provides a wide range of employee training and training-related services. For information, email us atPDC@sunywcc.edu or visit our website at www.sunywcc.edu/pdc.
Essentials of Management
This program provides the new manager with information on the skills they will need in order to move from being an individual contributor to getting work done through others. The program will focus on what that change means in terms of his or her organizational role and behaviors.
CE-BUS 2061, 9:00 am-4:00 pm, Room TBD, $300.
Sec. A: 2 Tues., Mar. 4 & 11. #14193
Sec. B: 2 Sat., Apr. 5 & 12. #14198
This program helps experienced managers understand the impact that their managerial style has on employee motivation, engagement and organizational results. It will include two self-assessment instruments; participants will use this data to create action plans to motivate their employees.
CE-BUS 2062, 9:00 am-4:00 pm, Room TBD, $300 (+ $50 materials fee, payable to instructor).
Sec. A: 2 Wed., Mar. 19 & 26. #14200
Sec. B: 2 Sat., May 3 & 10. #14202
Effective Business Writing Workshop
Workshop format provides special opportunity to explore and develop your business writing style. Focus is placed on writing effective business letters and emails, being aware of different protocols for writing to peers, supervisors, or team members. We will provide samples to help advance your business writing to the next level. Please bring up to three letters or emails to work on, as well.
CE-BUS 2066, Room TBD, $300
Sec. A: 4 Tues., Mar. 4-25, 6:30-9:30 pm. #14243
Sec. B: 2 Wed., Apr. 30 & May 7, 9:00 am-4:00 pm. #14244
Oral presentations are associated with success. Our program is hands-on and includes a variety of typical business situations, as well as varying levels of formality. Practice and develop your own unique skills in the “safety” of our classroom environment.
CE-BUS 2064, Room TBD, $300
Sec. A: 4 Thurs., Apr.10-May 8 (skip 4/24), 6:30-9:30 pm. #14203
Sec. B: 2 Fri., May 9 & 16, 9:00 am-4:00 pm. #14204
Successful Sales – Fundamentals, Tips and Techniques
New salespersons and those seeking to refresh their technique will start with the fundamentals of successful sales and practice selling in a safe classroom environment. The class will cover face-to-face sales and telephone activities to engage the prospect and close the sale.
CE-BUS 2063, 9:00 am-4:00 pm, Room TBD, $300
Sec. A: 2 Sat., Mar. 8 & 15. #14205
Sec. B: 2 Tues., Apr. 1 & 8. #14206
Customer Service Workshop
This workshop will help you understand different customer types, how to best deliver service to each one, and how to emphasize and respond appropriately to service issues. This workshop includes practical aspects of customer service, complaint handling, and approaches to problem resolution.
CE-BUS 2060, 9:00 am-4:00 pm, Room TBD, $300.
Sec. A: 2 Sat., Mar. 22 & 29. #14207
Sec. B: 2 Thurs., May 1 & 8. #14208
NEW! Solidworks 3D Modeling
This hands-on course is for those who wish to have a fundamental understanding of Solidworks. It will cover basic theory, drawing theory, part modeling, assembly modeling and some advanced part modeling and analysis. The lab is equipped with a 3D printer to build models.
CE-TECH 2028, $750 (+ $30 lab fee).
Sec. A: 5 T/Th, Mar. 4-Apr. 3, 6:00-9:00 pm, Room TBD. #14209
Sec. B: 5 Sat., Mar. 15-Apr. 12, 9:00 am-4:00 pm, Room TBD. #14211
NEW! Topics in Industrial Design and Product Development
This course looks at the design and design parameters of a product before it is brought to market. It covers market trends, design trends and material trends all of which influence a product’s final design. Financing and marketing a product will be discussed, as well as aspects of patent applications.
CE-BUS 2059, Room TBD, $750
Sec. A: 5 T/Th, Apr. 29-May 29, 4:00-7:00 pm. #14215
Sec. B: 5 Sat., May 3-June 7 (skip 5/24), 9:00 am-4:00 pm. #14216
Professional Development Center
The Professional Development Center offers training and organizational development services to help WestchesterCounty’s businesses and non-profit organizations meet their goals. Services include:
Customized training – at your location or ours
Organizational development solutions
Short-term, professional staffing for training related positions
And other services to help enhance business profitabiity.
For more information please call the Professional Development Center at 914-606-6669 or email us at firstname.lastname@example.org
NEW! Social Media for Business Non-Credit Certificate
Is your company taking advantage of social media and using it wisely? Complete the following three courses to earn a non-credit Certificate in Social Media for Business.
NEW! Social Media for Business: What is “Social Media”?
Social Media has burst onto the scene faster than business know how to handle it. With new ways to reach clients, companies find themselves grappling to understand and implement new strategies. What is the social media landscape, how does it work, and how much of a game changer will it be for your business. This course will shape your understanding of social media marketing and help you think more critically about your company’s use of social networks.
CE-COMP 2110, 2 Wed., Feb. 5 & 12, 6:00-8:00 pm, GTW-215, $80. #14221
NEW! Social Media for Business: Tools & Techniques for Marketing Your Business
Explore how a variety of social media tools such as LinkedIn, Facebook, Twitter, and YouTube can increase your business’ visibility and consumer impact. Get hands-on training on how to open accounts and participate in these networks to drive traffic to your company website. We’ll also look at tracking how effective your social media campaigns are and how to gather information for targeted marketing.
CE-COMP 2111, 2 Wed., Feb. 19 & 26, 6:00-8:00 pm, GTW-215, $80. #14222
NEW! Social Media for Business: Ethical Issues
How do you share information about you and your company widely but wisely? The social media sphere emphasizes the personal by putting a face on cyberspace. To make that human connection with your customers you’ll need to balance exposure with privacy concerns, intellectual property rules and regulations, and general online codes of ethics. Learn about basic “netcitizenship.” We’ll look at examples of questionable behavior in social media spaces and also examine exemplary Facebook pages, LinkedIn postings, and tweets that make both people and businesses stand out among their competitors.
CE-COMP 2111, 2 Wed., Mar. 5 & 12, 6:00-8:00 pm, GTW-215, $80. #14223
Save $$ when you register for all three Social Media for Business classes during the Spring for only $216.
Business Solutions with Microsoft Office
Don’t need to become an in-depth expert? These short courses will give you “just enough” to get going in an MS Office application.
MS Word Basics
Learn the fundamentals of word processing for creating basic documents. Enter and edit text, correct spelling and grammar as you type, change fonts and font sizes, emphasize text, set margins and tabs, use bullets and numbering, create an envelope, search for and replace text.Prerequisite: Essential Computer Skills 1 and 2 or equivalent experience.
CE-COMP 2032, 1 Fri., Feb. 14, 9:00 am-4:00 pm (includes 1-hour lunch break), GTW-203, $140 (+ textbook). #14155
Creating Brochures, Flyers and Newsletters with MS Word
Learn to use clip art, graphics, Word Art objects and watermarks, insert special characters and symbols, format text in columns, and use borders and shading. Prerequisite: Word Basics or equivalent experience.
CE-COMP 2009, 1 Fri., Feb. 21, 9:00 am-4:00 pm (includes 1-hour lunch break), GTW-203, $140. #14094
Creating Custom Mailings with Word Mail Merge
Design form letters with merge fields; create data lists in Word or use data from Excel or Access; sort and select data records; create mailing labels. Prerequisite: Word Basics or Word Level 1 or equivalent experience. Excel and/or Access experience is helpful.
CE-COMP 2006, 1 Fri., Feb. 28, 9:00 am-1:00 pm, GTW-203, $70. #14093
MS Excel Basics
Learn the fundamentals: enter and edit text and values; create simple formulas; select cells and ranges; move around the worksheet; change column widths and row heights; insert and delete rows and columns; format numbers; copy and move data from one location to another using menus, fill-handle and drag and drop; save, retrieve and print worksheets. Prerequisite: Essential Computer Skills 1 and 2 or equivalent experience.
CE-COMP 2023, 1 Fri., Mar. 7, 9:00 am-4:00 pm (includes 1-hour lunch break), GTW-203, $140. #14130
Data Management with MS Excel
Learn to sort data with multiple keys, validate data, create a data-entry form and get subtotals based on various criteria. Use named ranges and Lookup tables to retrieve and summarize data. Import data into Excel from other applications.Prerequisite: Excel Basics or Excel Level 1 or equivalent experience.
CE-COMP 2010, 1 Fri., Mar. 14, 9:00 am-4:00 pm (includes 1-hour lunch break), GTW-203, $140. #14095
Using MS Excel Functions
Learn to use a variety of financial and statistical functions to analyze your data. Develop conditional calculations using the logical functions. Track time-dependent data with date and time functions. Prerequisite: Excel Basics, MS Excel Level 1 or equivalent experience.
CE-COMP 2010, 1 Fri., Mar. 21, 9:00 am-4:00 pm (includes 1-hour lunch break), GTW-203, $140. #14160
Using MS Excel Charts
Excel supports a wide variety of standard types of charts and graphs. Create effective charts that clearly and accurately convey the meaning of your data. Prerequisite: Excel Basics or Excel Level 1 or equivalent experience. Prerequisite: Excel Basics, MS Excel Level 1 or equivalent experience.
CE-COMP 2034, 1 Fri., Mar. 28, 9:00 am-1:00 pm, GTW-203, $70. #14159
Using PivotTables in Excel
A PivotTable is an interactive table that automatically extracts, organizes, and summarizes your data, making it easier to analyze. If you work with large data sets, PivotTables can help you make comparisons, detect patterns and relationships, and analyze trends with greater ease. Prerequisite: Excel Level 2 or equivalent experience.
CE-COMP 2086, 1 Fri., Apr. 4, 9:00 am-1:00 pm, GTW-203, $70. #14210
MS Access Basics
Learn the fundamentals of developing a database in this powerful application. This intensive course will give you a quick introduction to the concepts and tools you need to get started in creating tables, forms, queries and reports. Prerequisite: Essential Computer Skills 1 and 2 or equivalent experience.
CE-COMP 2081,1 Fri., May 9, 9:00 am-4:00 pm (includes 1-hour lunch break), GTW-203, $140 (+ textbook). #14197
MS PowerPoint Basics
Learn the fundamentals skills needed to create effective PowerPoint presentations that incorporate text, graphics, charts, and tables. Prerequisite: Essential Computer Skills 1 and 2 or equivalent experience.
CE-COMP 2027,1 Fri., Apr. 25, 9:00 am-4:00 pm (includes 1-hour lunch break), GTW-203, $140 (+ textbook). #14137
MS PowerPoint Tips for Presenters
If you are already using PowerPoint these tips will help you make your presentations more efficient, consistent, and effective by mastering color schemes, templates, fonts, and navigation techniques. Prerequisite: PowerPoint Basics or PowerPoint Level 1 or equivalent experience.
CE-COMP 2028,1 Fri., May 2, 9:00 am-4:00 pm (includes 1-hour lunch break), GTW-203, $140 (+ textbook). #14138