Business & Work Success

To register call 914-606-6830 and press option 1

Job Search Skills

Networking for Business and Career Growth
Examines the fundamental concepts of networking in the business world, including techniques for bolstering one’s business and professional networks using social media and industry conferences. Demonstrates the use of networking for business development and for internal and external job searches.
CE-JBPRP 2028, 3 Sat., Apr. 2-16, 9:00 am-12:00 noon, Room TBD, $225. #82843

Social Media & Your Job Search
Facebook, Twitter, LinkedIn… employers are actually hiring candidates they meet online!  But it takes more than just applying through a “jobs” tab. Social media has tremendous impact on personal and professional images; learn best practices for managing and promoting your online profiles. Create and expand a community of virtual contacts who can provide critical information and introductions to hiring managers and/or recruiters. Learn to use these tools effectively and develop a social media plan.
CE-JBPRP 2024, 1 Sat., Apr. 16, 9:30 am-1:30 pm, Room TBD, $60. #13014

Mock Interview Workshop
Learn how to make a winning impression by using correct verbal and non-verbal techniques and to highlight your capabilities and strengths. This interactive class will discuss proper interviewing etiquette, how to respond to difficult questions, the importance of researching the prospective employer, and follow-up procedures after the interview. Resumes will be reviewed and evaluated. Practice interviewing and get individualized feedback. Students need to bring copy of current resume to first day of class.
CE-JBPRP 2023, 2 Sat., Feb. 20 & 27, 1:00-3:00 pm, KNC-2, $65. H Cuevas. #12869

How to Schmooze
Do you hate walking into a room where you don’t know anyone? If you want to make connections for professional or personal reasons, effective schmoozing is essential and may yield many benefits: a promotion at work, a date, investor interest, etc. This interactive class will introduce you to how to schmooze without being fake. Learn key techniques, participate in various exercises, and get individualized feedback and tips.
CE-PRSDV 2072, 1 Thurs., Mar. 17, 6:00-10:00 pm, KNC-3, $50. H Cuevas. #12895

Fundamental Skills for Business

Assertive Communication Skills in the Workplace
Are you shy about speaking up? Do you lack the ability to communicate confidently at work or at home? Great speakers learn how to successfully communicate by developing winning speech patterns, focusing on the audience, and rehearsing! Discover techniques to successfully get your point across in a credible and self-assured manner and engage your boss, co-workers, and friends. Through simple exercises, learn to voice your opinions, avoid interruptions, make valuable contributions, and much more.
CE-PRSDV 2065, 3 Sat., Mar. 5-19, 1:00-4:00 pm, KNC-2, $95. H Cuevas. #12870

Public Speaking with Ease
Develop proficiency in public speaking through techniques, practice and feedback. Each participant will deliver 5 speeches, each falling into a traditionally recognized category: anecdote, informative, persuasive, virtue and tribute. You’ll also learn oral interpretation by speaking from prepared texts.
CE-COMM 2004, 6 Mon., Jan. 11-Feb. 22 (skip 1/18), 7:00-9:00 pm, KNC-2, $125. S Horowitz. #12700

Successful Sales:
Fundamentals, Tips and Techniques
New salespersons and those seeking to refresh their skills will improve their selling technique. Learn how to engage prospective customers in person and over the phone. Get the latest tips on how to find new prospects and network via social media. Customer service reps will find this workshop helpful.
CE-BUS 2063, 1 Thurs., Mar. 10, 9:00 am-4:00 pm, Room TBD, $150. #82885

Customer Service Workshop: Turn Complaints into Sales!
Not all customers are alike; don’t treat them that way! Understand different customer types, how to best deliver service to each one, and how to respond appropriately to product and service complaints. Learn how to leverage social media and turn problems into endorsements.
CE-BUS 2060, 1 Tues., Mar. 22, 9:00 am-4:00 pm, Room TBD, $150. #82887

Effective Business Writing Workshop
Explore and develop your business writing style. Focus is placed on writing effective business letters and emails, and using different approaches to communicate with customers, supervisors, or team members. Please bring up to three letters or emails to work on, rough drafts or finished copy.
CE-BUS 2066, 1 Thurs., Apr. 7, 9:00 am-4:00 pm, Room TBD, $150. #82888

Speak Up!
Presentations are associated with success. Our training program is hands-on and designed to help you feel comfortable speaking up in an individual or a group setting. It includes a variety of typical situations requiring prepared presentations, persuasive speaking, and/or extemporaneous interactive dialog. Practice and develop your own unique communication skills.
CE-BUS 2064, 1 Tues., Apr. 19, 9:00 am-4:00 pm, Room TBD, $150. #82889

Business Writing that Counts!

Make every word count to get the business results you seek! Develop your writing skills for the business world and learn to create documents (proposals, reports, letters, emails, and agendas) that will give you that extra edge in the workplace. Review basic writing concepts (spelling, grammar, and punctuation), and get an overview of the most common business documents. Learn sure-fire methods for weeding out jargon, clichés, and verbiage, and hitting the bull’s-eye with your email and marketing pieces.
CE-WRITG 2054, 3 Mon., Feb. 22-Mar. 7, 6:30-9:30 pm, Room TBD, $95. H Cuevas. #12871

Beyond the Fundamentals

Essentials of Management

This program provides the new manager with the skills that are needed to move from being an individual contributor to getting work done through others. We’ll focus on what that change means in terms of his or her organizational role and behaviors.
CE-BUS 2061, 2 Mon., Mar. 7 & 14, 9:00 am-4:00 pm, Room TBD, $300. #82844.

Managerial Styles
This program helps experienced managers understand the impact that their managerial style has on employee motivation, engagement and organizational results. Includes two self-assessment instruments; use this data to create action plans to motivate your employees.
CE-BUS 2062, 2 Mon., Apr. 29 & May 2, 9:00 am-4:00 pm, Room TBD, $300 (+ $50 materials fee, payable to instructor). #82845.

NEW! Constant Contact: Best Practices
This workshop will focus on the theory behind building a creative and engaging email campaign utilizing Constant Contact. Students will understand the mechanics of social media e-marketing. How to utilize target lists and analytics will also be covered, as well as, issues such as frequency and quantity of information and templates.
At Peekskill Center: CE-BUS 2076PE, 1 Tues., Mar. 29, 7:00-8:00 pm, $10. #12884

NEW! Constant Contact Workshop: How to Make an Effective Email Message
This workshop will focus on email marketing best practices to build a creative and engaging email campaign using Constant Contact. Students will understand the mechanics of email marketing including how to achieve high open and click rates. List segmentation and report analytics will also be covered, as well as send frequency and content layout.
At Peekskill Center: CE-BUS 2077PE, 1 Tues., Apr. 5, 7:00-8:00 pm, $10. #12885

For business-related computer classes, see Computers and Information Technology