Business & Work Success

To register please call 914-606-6830 and press option 1

Job Search Skills

Mock Interview Workshop
Learn how to make a winning impression by using correct verbal and non-verbal techniques and to highlight your capabilities and strengths. This interactive class will discuss proper interviewing etiquette, how to respond to difficult questions, the importance of researching the prospective employer, and follow-up procedures after the interview. Resumes will be reviewed and evaluated. Practice interviewing and get individualized feedback. Bring current resume to first class.
CE-JBPRP 2023, 1 Sat., Feb. 18, 9:00 am-1:00 pm, KNC-2, $50. H Cuevas. #13212

 

How to Schmooze
Do you hate walking into a room where you don’t know anyone? If you want to make connections for professional or personal reasons, effective schmoozing is essential and may yield many benefits: a promotion at work, a date, investor interest, etc. This interactive class will introduce you to how to schmooze without being fake. Learn key techniques, participate in various exercises, and get individualized feedback and tips.
CE-PRSDV 2072, 1 Sat., Mar. 11, 9:00 am-1:00 pm, Room TBD, $50. H Cuevas. #13214

 

Fundamental Skills for Business 

Successful Sales: Fundamentals, Tips and Techniques
New salespersons and those seeking to refresh their skills will improve their selling technique. Learn how to engage prospective customers in person and over the phone. Get the latest tips on how to find new prospects and network via social media. Customer service reps will also find this workshop helpful.
CE-BUS 2063, 1 Thurs., Apr. 20, 9:00 am-4:00 pm, GTW-219, $150. #13670

 

Customer Service Workshop: Turn Complaints into Sales!
Not all customers are alike; don’t treat them that way! Understand different customer types, how to best deliver service to each one, and how to respond appropriately to product and service questions and complaints.
CE-BUS 2060, 1 Thurs., Apr. 13, 9:00 am-4:00 pm, GTW-219, $150. #13671

Assertive Communication Skills in the Workplace
Are you shy about speaking up? Do you lack the ability to communicate confidently at work or at home? Great speakers learn how to successfully communicate by developing winning speech patterns, focusing on the audience, and rehearsing! Discover techniques to successfully get your point across in a credible and self-assured manner and engage your boss, co-workers, and friends. Through simple exercises, learn to voice your opinions, avoid interruptions, make valuable contributions, and much more.
CE-PRSDV 2065, 3 Wed., Feb. 15-Mar. 1, 6:30-9:30 pm, KNC-2, $95. H Cuevas. #13210

Public Speaking with Ease
Develop proficiency in public speaking through techniques, practice and feedback. Each participant will deliver 5 speeches, each falling into a traditionally recognized category: anecdote, informative, persuasive, virtue and tribute. You’ll also learn oral interpretation by speaking from prepared texts.
CE-COMM 2004, 6 Tues., Jan. 17-Feb. 21, 7:00-9:00 pm, KNC-2, $125. S Horowitz. #13249

 

Introduction to Public Relations
This course focuses on learning the communication skills necessary to create and maintain a positive image for a company or individual, such as press releases, newsletters, public appearances, and the Internet. Includes exercises for developing skills for working under pressure and answering difficult questions.
CE-BUS 2081, 3 Mon., Apr. 10-24, 6:00-8:00 pm, KNC-2, $60. S Slosberg. #13387

Business Writing that Counts!
Make every word count to get the business results you seek! Develop your writing skills for the business world and learn to create documents (proposals, reports, letters, emails, and agendas) that will give you that extra edge in the workplace. Review basic writing concepts (spelling, grammar, and punctuation), and get an overview of the most common business documents.
CE-WRITG 2054, 3 Mon., Feb. 13-27, 7:00-10:00 pm, KNC-2, $95. H Cuevas. #13211

 

Beyond the Fundamentals

Essentials of Management
This program provides the new manager with the skills that are needed to move from being an individual contributor to getting work done through others.
CE-BUS 2061, 2 Tues. Mar. 7 & 14, 9:00 am-4:00 pm, GTW-219, $300 (+ $25 materials fee, payable to instructor). #13672

 

Managerial Styles
Understand the impact that your managerial style has on employee motivation, engagement and business results. Includes two self-assessment instruments; use this data to create action plans to motivate your employees.
CE-BUS 2062, 2 Mon., Apr. 10 & 17, 9:00 am-4:00 pm, GTW-219, $300 (+ $50 materials fee, payable to instructor). #13673

 

 

For business-related computer classes, see page Computers and Information Technology