Business & Work Success

To register please call 914-606-6830 and press option 1

Job Search Skills

Mock Interview Workshop
Learn how to make a winning impression by using correct verbal and non-verbal techniques and to highlight your capabilities and strengths. This interactive class will discuss proper interviewing etiquette, how to respond to difficult questions, the importance of researching the prospective employer, and follow-up procedures after the interview. Resumes will be reviewed and evaluated. Practice interviewing and get individualized feedback. Bring current resume to first class.
CE-JBPRP 2023, 2 Tues., Sept. 27-Oct. 4, 7:00-9:00 pm, KNC-2, $50. H Cuevas. #83163


How to Schmooze
Do you hate walking into a room where you don’t know anyone? If you want to make connections for professional or personal reasons, effective schmoozing is essential and may yield many benefits: a promotion at work, a date, investor interest, etc. This interactive class will introduce you to how to schmooze without being fake. Learn key techniques, participate in various exercises, and get individualized feedback and tips.
CE-PRSDV 2072, 1 Thurs., Sept. 22, 6:00-10:00 pm, KNC-3, $50. H Cuevas. #83159

Fundamental Skills for Business

NEW! The SQ Advantage in the Workplace
Learn all about spiritual intelligence! Designed for the student who is either ready to re-enter the workforce or is already in a job looking to navigate the unspoken and often instinctual clues that managers and corporate level executives give to us.
CE-PRSDV 2136, 3 Wed., Sept. 14-28, 7:00-9:00 pm, Room TBD, $60. B Gill. #83957

Successful Sales: Fundamentals, Tips and Techniques
New salespersons and those seeking to refresh their skills will improve their selling technique. Learn how to engage prospective customers in person and over the phone. Get the latest tips on how to find new prospects and network via social media. Customer service reps will also find this workshop helpful.
CE-BUS 2063, 1 Thurs., Dec. 15, 9:00 am-4:00 pm, GTW-219, $150. #83988

Customer Service Workshop: Turn Complaints into Sales!
Not all customers are alike; don’t treat them that way! Understand different customer types, how to best deliver service to each one, and how to respond appropriately to product and service questions and complaints.
CE-BUS 2060, 1 Thurs., Dec. 8, 9:00 am-4:00 pm, GTW-219, $150. #83989

Assertive Communication Skills in the Workplace
Are you shy about speaking up? Do you lack the ability to communicate confidently at work or at home? Great speakers learn how to successfully communicate by developing winning speech patterns, focusing on the audience, and rehearsing! Discover techniques to successfully get your point across in a credible and self-assured manner and engage your boss, co-workers, and friends. Through simple exercises, learn to voice your opinions, avoid interruptions, make valuable contributions, and much more.
CE-PRSDV 2065, 3 Wed., Sept. 28-Oct. 12, 6:30-9:30 pm, TEC-13L, $95. H Cuevas. #83165

Public Speaking with Ease
Develop proficiency in public speaking through techniques, practice and feedback. Each participant will deliver 5 speeches, each falling into a traditionally recognized category: anecdote, informative, persuasive, virtue and tribute. You’ll also learn oral interpretation by speaking from prepared texts.
CE-COMM 2004, 6 Tues., Sept. 20-Oct. 25, 7:00-9:00 pm, KNC-4, $125. S Horowitz. #83370

Business Writing that Counts!
Make every word count to get the business results you seek! Develop your writing skills for the business world and learn to create documents (proposals, reports, letters, emails, and agendas) that will give you that extra edge in the workplace. Review basic writing concepts (spelling, grammar, and punctuation), and get an overview of the most common business documents. Learn sure-fire methods for weeding out jargon, clichés, and verbiage, and hitting the bull’s-eye with your email and marketing pieces.
CE-WRITG 2054, 3 Mon., Sept. 26-Oct. 10, 6:30-9:30 pm, TEC-13L, $95. H Cuevas. #83161

Introduction to Public Relations
This course focuses on learning the communication skills necessary to create and maintain a positive image for a company or individual, such as press releases, newsletters, public appearances, and the Internet. Students will actively participate in sharing their own writing as well as critiquing classmates’ work. Includes exercises for developing skills for working under pressure and answering difficult questions.
CE-BUS 2081, 3 Mon., Oct. 3-17, 6:00-8:00 pm, Room TBD, $60. S Slosberg. #83618


Beyond the Fundamentals

Essentials of Management
This program provides the new manager with the skills that are needed to move from being an individual contributor to getting work done through others.
CE-BUS 2061, 2 Mon., Oct. 24 & 31, 9:00 am-4:00 pm, GTW-219, $300 (+ $25 materials fee, payable to instructor). #83990

Managerial Styles
This program helps experienced managers understand the impact that their managerial style has on employee motivation, engagement and business results. Includes two self-assessment instruments; use this data to create action plans to motivate your employees.
CE-BUS 2062, 2 Mon., Nov. 7 & 14, 9:00 am-4:00 pm, GTW-219, $300 (+ $50 materials fee, payable to instructor). #83991

For business-related computer classes, see page Computers and Information Technology