Preparing your Computer for Blackboard

Blackboard is Westchester Community College’s course management system (CMS), which allows faculty members to supplement face-to-face classes and teach online classes. Blackboard includes a variety of features that allow instructors to upload course documents, provide class announcements and post homework assignments.  Prior to using Blackboard, please be sure to read the information on this page to familiarize yourself with the process on how to log in to Blackboard, web browser/computer requirements, and other pertinent information. 


1. How to Log in to Blackboard?

Blackboard can be found at

Please click on the Student Orientation: How to Use Blackboard link on the Blackboard home page before you log in so that you can familiarize yourself with Blackboard first.

Log in to Blackboard (User ID and Password: Is the same as your MyWCC ID and password.) If you forgot your MyWCC password, go to and under MyWCC Account Activation, click the Forgot My Password link to retrieve it.  If you don’t know your MyWCC user ID, contact the student helpdesk by emailing

Only students taking online courses will have access to Blackboard 1 week before the official start date of the semester. On-campus students will begin to have access on the 1st day of classes. Your MyWCC schedule is your official class schedule and will be reflected in Blackboard.


2. Which web browser should I use for Blackboard?

Open SUNY always suggests using the latest version of compatible and certified browsers with Blackboard.  Follow the links below to download the browser of your choice.

Mozilla Firefox: Download here

  Google Chrome: Download here

Internet Explorer 9 for Windows: Download here

Please note: Internet Explorer 11 for Windows is not compatible with Blackboard.

Click here for a list of Supported Browsers for Blackboard 


3. Browser Configuration

Please be sure to configure your browser properly for Blackboard by doing the following:

  1. Adjust your web browser pop-up blocker settings.  Click here for instructions on how to allow pop windows in Blackboard.
  2. Enable Mixed Content.
    Click here for instruction on how to enable mixed content using Mozilla Firefox.

    Click here for instruction on how to enable mixed content using Google Chrome.
  3. Enable Java Script (a scripting language used in many web pages to create events and interactivity on the page).
    Click here for instructions on how to adjust JavaScript settings on your web browser.


4. Add or install these Browser Plug-ins to your computer:

You will need three browser plug-ins to use Blackboard: Adobe Reader, Adobe Flash Player, and the Java Runtime Environment plug-in.

Adobe Reader

To download and install the current version of Adobe Reader, go to

Adobe Flash Player:

To download and install the current version of Adobe Flash Player, go to:

Java Runtime Environment

You may also need the correct version of the Java plug-in (note this is not the same thing as JavaScript). Java is a free software that is used to display certain types of multimedia in a browser.  Blackboard also makes use of Java content for many of its elements. To verify that your Java plug-in is functioning properly, go to:


5. In case of emergency, do you have access to another computer? You are solely responsible for having a working computer. Computer crashes and internet connection problems do not excuse you from completing your course work. We highly recommend that you make arrangements to have access to a second computer to complete your course work in case of an emergency; either at a friends house, a local library or in one of our computer labs on campus.


6. Do you intend to log in to Blackboard from your work place? – Why is this important?

Some companies have firewalls that block access to the Blackboard server. If you have permission from your supervisor you may want to ask your computer department at work if they can allow you to access Blackboard through the firewall.


7. Does your course require an access code?

Some online courses require an Access Code, which is packaged with the textbook or distributed by your instructor. As soon as you have access to your online course you should login and review the course requirements. Course requirements usually can be found under the menu option Course Information. Contact the textbook’s publisher if your book didn’t come with the necessary access code, which usually can be found under the “Student Support Services” menu item.


8. Do you know if your course has any on campus requirements?

Science courses often have lab requirements that must be met on campus.

Although you are enrolled in an on-line course, you may be required to take one or more proctored exams Westchester Community College’s Valhalla campus on a specific day and time. If that isn’t feasible, for example, if you live out of state or if you are traveling through another region or country at the time scheduled for your exam, you may arrange with your instructor to take your test in the presence of an approved proctor at an alternate and more convenient location.

The proctoring form link is located in your course under “Student Support Services” or by clicking here.