Senior Technical Assistant – (2 Positions)
DEPARTMENT/DIVISION: Educational Opportunity Center (EOC)
RESPONSIBILITIES: The Senior Technical Assistant will provide on-site facilitation of learning and technical support for the ATTAIN (Advanced Technology Training and Information Networking) lab. S/he will work in collaboration with EOC Administrators and UCAWD (University Center for Academic and Workforce Development) ATTAIN Statewide Coordinators; become proficient in the use of the ISI courseware (e.g., computer-assisted instruction: vocational instructional, academic instructional and life management software), Microsoft training resources and any third-party software; and participate in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions. S/he will also create, monitor and update a monthly schedule for lab operations and training sessions, in coordination with EOC Administrators and UCAWD ATTAIN Statewide Coordinator. Effective execution of objectives set forth within the lab’s Implementation Plan is required. The Senior Technical Assistant will submit monthly status reports, provide the initial orientation for all new participants and train lab participants on software and courseware resources. S/he will also develop training pathways for individual participants based on available lab resources; provide participant intervention and technical assistance at the learning stations, as needed; and report, log and record hardware and/or technical problems and their resolutions. The successful incumbent will perform other duties as assigned.
QUALIFICATIONS: Possession of a high school or equivalency diploma and three years of experience in the area of specialty is required. A Bachelor’s degree in education or related discipline is strongly preferred. Two or more years’ experience working with the adult population (training, advising and/or mentoring) is also preferred. Proficient working knowledge of Microsoft Office applications and Microsoft certifications is required. Experience with computer software applications in reading, writing and math is preferred. Strong communication, written, organizational and presentation skills is required. S/he must be able to work independently. The ability to promote professional and ethical behavior and experience working with underserved/underprepared populations is preferred. Bilingual also preferred. Some evening hours are required.
POSITION EFFECTIVE: The position will remain open until filled.
SALARY & BENEFITS: This position is fully grant funded. The starting salary is $42,985 plus competitive benefits.
TO APPLY: Please send a resume, cover letter and three letters of recommendation to: firstname.lastname@example.org. Please indicate “Senior Technical Assistant-WCC (2 Positions)” in the subject line of the email or mail to:
Director, Human Resources
Westchester Community College
HR Department, Administration Building- Suite 111
75 Grasslands Road
Valhalla, NY 10595
Fax: (914) 606-7838
DEADLINE FOR APPLICATIONS: Applications will be accepted until the position is filled.
Westchester Community College provides accessible, high quality and affordable education to meet the needs of our diverse community. We are committed to student success, academic excellence and lifelong learning.