Workforce Development and Community Education: Fall 2023

Visit us online at www.sunywcc.edu/wdce | 8 CAREER & WORKFORCE TRAINING BUSINESS PROCESS MANAGEMENT & IMPROVEMENT Visit our website at www.sunywcc.edu/pdc or email james.irvine@sunywcc.edu for details and dates. Professional Development Hours awarded by Association of Business Process Management Professionals/ABPMP. REMOTE Essentials of Business Process Management: A strategic and tactical look at the world of BPM BPM encompasses both performance improvement and strategic differentiation. This two-part live virtual seminar is instructor-led and meets for six hours in total. This entry module to the Business Process Management Certificate series provides the context for sustainable and impactful BPM success. Business Process Management has emerged as the glue that enables organizations to effectively integrate strategic initiatives, information technology investments and day-to-day operations, thereby enabling sustainable operational excellence. CE-BUS 2141, Sept. 19-21, 1:00-3:00 pm, $625. #92069 REMOTE Process Mapping, Modeling and Analysis: Using Process Analysis to Define and Solve Business Challenges Organizations are a collection of processes. These processes are the business activities performed to produce value, serve customers, and generate income. Managing these processes is the key to the success of your organization. Most organizations are not set up to manage processes instead, they manage tasks. Inefficiency and waste become part of the system; they rob your organization of profits, productivity, and its competitive advantage. Process mapping shows you the way out. 13 CPEs. Call 914-606-6658 for dates or corporate training. CE-BUS 2105, T/W, Oct. 10-11 & 17-18, 1:00–4:30 pm, $ 1,095. #92070 LEAN SIX SIGMA GREEN BELT CERTIFICATION Visit our website at www.sunywcc.edu/pdc for details and dates. The Lean Six Sigma Green Belt is the most recognizable and valued quality management certification across all industries. This six-day course and certification project combines comprehensive classroom training with real-world application to both enhance learning and validate capabilities. Between sessions, participants will work on a process improvement project from your organization. You will attend three, two-day live, training sessions, approximately one month apart, to complete the six full days of classwork. Our program leads to success! 36 CPEs. Call 914-606-6658 for corporate classes. HEALTHCARE PROCESS MANAGEMENT For more information see page 10. Call 914-606-6658 for more information including corporate classes.  Process Optimization in Healthcare  Improving the Patient Experience: Best Practices for Improving Patient/Family Satisfaction and HCAHPS Scores  Data Analytics for Healthcare Leaders: Integrating Statistics & Experience to Drive Your Business Decisions HEALTHCARE Registration Days and Information Sessions for Allied Health Careers Summer dates: Tuesday, June 27 at 5 pm, Tuesday, July 18 at 5 pm, Thursday, July 6 at 1 pm, Thursday July 27 at 1 pm. Fall dates: call 914-606-7400 Learn about becoming a Nursing Assistant, Phlebotomy Technician, Pharmacy Technician, Clinical Medical Assistant, or Medical Administrative Assistant at a free remote or in-person session. Call 914-606-7400 to reserve your space. FOUNDATION COURSES FOR HEALTH CAREERS REMOTE Infection Control for Healthcare Programs Prerequisite for students entering Phlebotomy and other healthcare programs. Designed for entry-level healthcare professionals and includes key infection control concepts and regulations surrounding infection control practices in NYS. CE-HCARE 2009OS, 5:30-9:30 pm, $102. Sec. A: 1 Thurs., Sept. 7 #92166 Sec. B: 1 Thurs., Sept. 14 #92167 IN-PERSON BLS for Healthcare Providers Designed for medical and dental professionals and those entering a medical or allied health program. Includes one- and two-person rescue techniques for infants, children, and adults, and use of the AED (Automated External Defibrillator). American Heart Association certification course. 1 Sat., 9:00 am-3:00 pm, $107 (+ $5 materials fee, payable to instructor). J Lederman. At SUNY Westchester Ossining: CE-HCARE 2005OS Sec. A: Sept. 23. #92168 Sec. B: Nov. 4. #92169 Sec. C: Dec. 2. #92170 FREE!

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